"Research Analyst"

Research Analyst

Department: Institutional Effectiveness and Strategic Initiatives

Location: Wellesley Hills

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.

Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant and inclusive educational community and have a desire and ability to work with a diverse population. MassBay Community College seeks a Research Analyst with strong skills in data analysis, visualization, and presentation to join the Office of Institutional Effectiveness to assist College leadership in promoting data-informed decision-making and assessing overall institutional effectiveness. The Analyst will support the College’s efforts in reporting data to internal stakeholders and external organizations. While this is a mostly remote position, the Analyst must be able to travel to campus as needed.

Key Responsibilities and Duties:

• Data Collection and Management:
  • Work collaboratively within the department as well as across divisions to develop and generate reports, identify data anomalies, and streamline/support operational and research functions;
  • Collect, compile, and maintain institutional data from various sources, including student records, surveys, and external databases.
• Data Analysis and Reporting:
  • Conduct quantitative and qualitative analyses to identify trends, patterns, and insights related to student outcomes, enrollment, retention, and other key performance indicators;
  • Develop and produce comprehensive reports, dashboards, and visualizations to communicate findings to stakeholders, including college leadership, faculty, and external agencies.
• Research and Evaluation:
  • Research, administer, collect, and analyze data for the purposes of evaluating academic outcomes, and overall effectiveness of college initiatives;
  • Collaborate with faculty and staff to develop and administer surveys and other data collection instruments.
• Compliance and Accreditation:
  • Support the college's accreditation processes by providing data and analysis required for accreditation reports and reviews;
  • Ensure compliance with federal, state, and institutional reporting requirements, including IPEDS, HEIRS, and other regulatory bodies.
• Strategic Planning:
  • Contribute to the development and monitoring of the college's strategic plan by providing data and analysis to support goal setting and performance measurement;
  • Participate in institutional planning committees and provide data-informed recommendations to Deans and Vice Presidents to support decision-making.

Additional Responsibilities:

• Prepare, review, and submit reports for needs assessments, program evaluations, and grant reports;
• Prepare presentations for campus and external community members;
• Perform other related duties as assigned.

Commitment to Equity:

• Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;
• Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality;
• Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion.

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.

Required Qualifications:

• Bachelor’s degree in data analytics, statistics, or related field;
• 2 to 4 years of experience in a research environment analyzing quantitative and qualitative data;
• Knowledge of research and assessment principles in higher education;
• Experience with both qualitative and quantitative methods of data analysis;
• Ability to synthesize, summarize, interpret, and report data;
• Proficiency with the Microsoft suite of applications, especially Excel;
• Experience with Tableau;
• Experience with web-based survey design;
• Genuine enthusiasm for working with data;
• Excellent communication skills;
• Ability to work independently and as part of a team;
• Ability to juggle multiple priorities and to be flexible as priorities change;
• Attention to detail.

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
• Master’s degree in Social/Behavioral Science, Education, Statistics, or related field may be substituted for experience;
• Experience working in a diverse environment;
• Demonstrates commitment to working with underserved students;
• Experience in Institutional Research at a community college;
• Experience writing queries to extract data from databases;
• Preferred – experience in Institutional Research.

Additional Information:

• Salary Range: $65,000.00 - 75,000.00 Annual Salary
• As a Massachusetts State Employee, you are offered an outstanding suite of benefits adding value to your salary.
• Array of choices for health insurance plans to meet individual/family needs
• Affordable Dental Insurance and vision discount program
• 12 paid State/Federal holidays
• Generous sick, vacation, and personal time
• Flexible Spending Plans to reduce your taxable income
• Low-cost basic and optional life insurance
• Defined Benefit Pension Plan, providing a fixed, pre-established benefit for employees at retirement
• Thinking to save more money towards retirement: consider Deferred Compensation plans i.e., 457(b) or 403(b).
• Tuition Benefits for employees and dependents at state colleges and universities
• Free Employee Assistance Program (EAP)
• Eligibility towards Public Service Loan Forgiveness (PSLF)
• Free gym and parking on campus
• Need more info: https://www.massbay.edu/employment/benefits
• Position Type: Non Unit Professional
• Application Deadline: August 12th, 2025, or thereafter until filled.
• To Apply: Please include a letter of interest and resume with your online application.
• Staff
• Hiring is subject to state appropriation funding.
• Final candidates are required to provide sealed transcripts and/or certifications.
• Hiring is contingent upon a successful CORI clearance.
• Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, disability, religion, age, veteran status, genetic information, pregnancy or related conditions, gender identity, sex characteristics, sex stereotypes or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits Sex-Based Harassment. Inquiries or complaints concerning discrimination, harassment, or retaliation shall be referred to the College’s Affirmative Action Officer and/or Title IX Coordinator (Lisa MacDonald, lmacdonald@massbay.edu (781) 239-3147), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.