"Research and Knowledge Exchange Services Officer"

The Royal Central School of Speech and Drama

Full time, Permanent

Salary Grade 5 is £39,361 – £43,104 per annum, (commensurate to experience) including London Weighting

Hybrid work available at minimum 3 day(s) onsite

This frontline role provides researchers with a dedicated and knowledgeable source of information and solution-led first-line support for the core business of the Research and Knowledge Exchange (RKES) department.

RKES is responsible for the operational running of the PGR programme, which also encompasses admissions, student finance, fees, disabled student allowance and academic registry. The role holder will be the first contact point and have a beginning-to-end view of PGR student studies and be able to directly influence day-to-day administrative practice. The role would be particularly suited to someone with an interest in developing their existing skills and knowledge of continuous improvement methodologies, project management and technological adaptation.

You will work closely and proactively with internal and external academic staff and PhD candidates in the Research Degrees Programme to implement and maintain appropriate and consistent administrative systems and processes from the point of PhD candidate enquiry, admissions and registration through to the conclusion of examination business, award and graduation.

You will play a pivotal role in the design of PGR systems and process enhancements in the first year in post, during which the role will adapt, embedding a flexible approach to core duties in line with sector changes and as defined by the Head of Research Degrees Programme and the Vice Principal (Research and Knowledge Exchange).

The medium-term vision for this front-line role includes opportunities for the successful candidate to strengthen their expertise in digital technology by designing and introducing efficiencies to meet the needs of the team’s wider aims and activities. Working with the Head of RKES, you will take collaborative responsibility for RKES operational areas including the Research Events and Training programme, Research Ethics and Integrity, the Visiting Fellows and Doctoral Researcher schemes. The role will involve acting as secretary to relevant department committees, harnessing advances in assistive technology where appropriate to clerk and communicate committee minutes and actions.