Reservations Coordinator

Job Description

When was the last time you changed the world? In Virginia Tech's Division of Student Affairs, that's exactly what we're doing every day-guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow.

We're currently searching for a Reservations Coordinator to join Student Engagement and Campus Life team in Blacksburg, VA to help us in our mission. So, if you're passionate about providing outstanding experiences for our 30,000+ students, please keep reading.

Here's what you need to know about the role:

1. You'll be joining the Student Engagement and Campus Life team; a department centered on uplifting the student experience by cultivating affirming environments, promoting holistic well-being, and providing exceptional services, programs, and facilities.
2. You'll be reporting to the Assistant Director for Event Services, a Regular twelve-month, 100% staff appointment.
3. You'll be responsible for meeting with event clients and assisting them with the reservations which include but is not limited to scheduling use of meeting/event spaces, creating event layouts and assisting with securing proper approvals.
4. You'll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division.
5. You'll be offered a base compensation package between $43,000-47,000 along with a comprehensive benefits package which includes health insurance, paid leave, retirement, tuition assistance, VT discounts, and so much more!

Required Qualifications

• Bachelor's degree in hospitality and tourism management; event management; communications and public relations; outdoor recreation, etc.
• Excellent customer service skills
• Ability to work effectively in a fast-paced environment, independently managing multiple assignments, prioritizing, and meeting deadlines.
• General office and/or customer service support experience in an academic or professional environment
• Proficient computer skills such as electronic mail, scheduling, word processing, and spreadsheet
• Excellent organizational, communication, and interpersonal skills with the ability to interact respectfully and comfortably with all individuals in a diverse, multicultural environment.

Preferred Qualifications

• Previous experience working with events in either a high-volume/fast-paced or higher education/student affairs environment.
• Experience working with and/or supervising college students.
• Working knowledge of event scheduling equivalent to Event Management Systems software (EMS), or CollegeNet's software (25Live)