SUMMARY
JOB DESCRIPTION
This is a live-in, professional position responsible for developing
and managing the operations, programs, and services of an assigned
area of residence halls. Responsible for providing comprehensive
leadership and management, assisting students in total development,
and selecting, supervising, and evaluating assigned employees.
Responsible for adjudicating the student conduct process in
assigned area. Works under limited supervision, with moderate
latitude for the use of initiative and independent judgment.
Reports to the Assistant Director of Residence Life.
QUALIFICATIONS
Bachelor’s degree is required.
Two years of related experience is required. Experience living and
working in a residence hall or similar group living environment is
required. Residence hall staff experience is preferred. Previous
supervisory and/or student leadership advising experience is
preferred.
ESSENTIAL JOB FUNCTIONS
- Manages and oversees the daily operations, programs, and
services of assigned residence halls.
Creates, develops, and maintains outreach and development
opportunities and programs that foster personal wellness and
community development.
Monitors programming and assesses effectiveness, providing
feedback to assigned employees.
Assists students and staff in personal and professional
development through formal and informal training and encouraging
committee involvement, association memberships, and conference
attendance.
Recruits, trains, supervises, and evaluates residence hall
staff, to include planning and participating in development of
student workers.
Completes and maintains administrative tasks such as hall
files, hall records, work order requests, key requests, damage
reports, room inventories, fire alarm reports, incident reports,
housing cards, and hall occupancy reports.
Works closely with departmental maintenance and custodial staff
to ensure a well-maintained living environment.
Manages budget for functional area within the department.
Prepares, analyzes, reconciles, and maintains various reports and
records.
Prepares paperwork and facilitates student conduct
hearings.
Adjudicates and counsels students on residence hall policy
violations.
Monitors and maintains security procedures for the residence
halls.
NON-ESSENTIAL JOB FUNCTIONS
- Responds and communicates effectively and immediately to
emergency and/or life-threatening situations.
- Serves as liaison between hall staff and other university
departments.
- Participates in residence hall, residence director, residence
life, and university committees.
- Participates in recruiting, hiring, and training professional
and paraprofessional staff members.
- Performs administrative and clerical duties as needed.
- Performs other related duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills, and
abilities or be able to explain and demonstrate that the individual
can perform the essential functions of the job, with or without
reasonable accommodation.
- Knowledge of, or the ability to learn, departmental and
university policies and procedures.
- Knowledge of student development theory, techniques, and
research associated with ensuring the success of diverse student
populations.
- Skill in the use of standard office equipment and
software.
- Ability to communicate effectively in both oral and written
form.
- Ability to exercise sound judgment in making decisions.
- Ability to diffuse and respond effectively to situations
involving intense pressures and/or unpredictable persons.
- Ability to react quickly and calmly in emergency
situations.
- Ability to provide support for student development with a
demonstrable concern for students.
- Ability to engage students and to create and enhance their
connection to the institution and each other.
- Ability to establish and maintain a good rapport with
university faculty and staff, students, and the general
public.
- Ability to manage a budget and work within the constraints of
that budget.
- Ability to accurately prepare and maintain records, files, and
reports.
- Ability to train and supervise others.
- Ability to live and work on campus in order to respond to the
needs of the department 24 hours per day.
- Ability to observe and detect unusual occurrences and policy
violations.
- Physical ability to detect smoke and other odors indicative of
hall violations and hazardous situations.
- Physical ability to climb stairs in order to reach the top
floor of a residence hall in an emergency situation without
assistance.
SPECIAL CONDITIONS OF EMPLOYMENT
Safety Statement
Stephen F. Austin State University recognizes the potential for
accidents in performing job-related tasks. SFA promotes a safe
working environment. Employees will be responsible for completing
assigned tasks safely and efficiently. Employee evaluations will
include safe job performance.
This is a security-sensitive position subject to criminal record
check.
This is an IT-sensitive position subject to Computer and Network
Security policy.
