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Residential Community Safety Officer

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Syracuse University

900 S Crouse Ave, Syracuse, NY 13244, USA

5 Star Employer Ranking

Residential Community Safety Officer

Job Description

The Residential Community Safety Officer (RCSO) is an academic full-time hourly position that assists the Department of Public Safety (DPS) in maintaining safe access in Campus Residential Halls.

Qualifications

Education and Experience:

  • High School diploma or GED required.
  • Previous experience in a collegiate setting is preferred.
  • Must be able to obtain a New York State Security Guard license and meet department and New York State Security Guard Act standards and qualifications.
  • Successful completion of a Field Training Program.
  • Employment is contingent upon successful completion of a thorough background check which includes employment history, character references and a criminal records check.
  • Upon hire, candidates must submit to a pre-employment drug test and future random drug screenings.

Job Specific Qualifications:

Skills and Knowledge:

  • Ability to work independently or as part of a team and the ability to interrelate with individuals from diverse backgrounds.
  • Ability to be creative and innovative in solving issues and problems.
  • Good customer service skills and proven oral and written communication skills are essential.
  • Assertive and helpful personality necessary.
  • Attention to detail, focus and alertness required.

Responsibilities:

  • The Residential Community Safety Officer (RCSO) is responsible for validating access at designated residential living center doors during specific scheduled hours.
  • Validate the IDs of all persons entering the residential facility.
  • Ensure that all visitors and guests are signed in and the appropriate sponsorship is confirmed.
  • When necessary, effectively communicate with non-authorized visitors SUs access policies.
  • Use sound judgment and reasoning when faced with questionable or ambiguous situations.
  • Be responsible for accurate time reporting.
  • Prepare written reports regarding unauthorized access, including creating incident reports and judicial complaints.
  • Utilize standard radio communications to report incidents to Public Safety.
  • Foot patrol may be required.

Job #: F00921
Location: Syracuse, NY
Pay Range: $17.817 Per Hour
Hours: Shift hours for this position are 10:00 pm - 8:00 am.
Job Type: Full-time

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