"Residential Life Coordinator"

locations

Wallumattagal Campus, North Ryde

time type

Full time

posted on

Posted 6 Days Ago

time left to apply

End Date: May 29, 2025 (8 days left to apply)

job requisition id

R000019252

PRIMARY DETAIL

Shape community. Support students. Lead change. 

Join our Campus Life team as a Residential Life Coordinator and help foster a safe, inclusive, and engaged on-campus living experience. You’ll lead student wellbeing initiatives, respond to conduct and support matters, and build a connected and thriving residential community. 

Annual Salary: $100,000 per annum + 11.5% superannuation 

Appointment Type: Full-time (38 hours/week), continuing 

Location: Wallumattagal Campus, North Ryde The Role 

In this pivotal role, you’ll lead the design and delivery of programs that enhance the student residential experience at Macquarie University. You’ll support student wellbeing, build a culture of respect and inclusion, manage incidents and conduct issues, and work collaboratively across teams to promote a positive, community-focused living environment. 

Key Responsibilities 

• Build strong relationships with residents to foster a sense of belonging and inclusion. 

• Manage student wellbeing concerns and conduct matters with care and professionalism. 

• Collaborate with key stakeholders to maintain a safe and secure residential environment. 

• Provide guidance to the Residential Life team and oversee delivery of events and wellbeing programs. 

• Lead the development of induction, orientation, and onboarding for new residents. 

• Evaluate student feedback and contribute to ongoing program improvement. 

• Support the Accommodation Program Manager in strategy and service development. 

• Champion student engagement, inclusion, and respectful community living. 

About You 

You are a people-focused, community-minded leader with a strong background in residential life, student engagement, or diversity and inclusion. You excel at building connections, resolving conflict, and navigating complex student matters. You’re calm under pressure, proactive in problem-solving, and passionate about student wellbeing and community development. 

About Us 

Campus Life (U@MQ Ltd) is a controlled entity of Macquarie University. We bring life to campus by creating inclusive spaces, services, and programs that foster student success and wellbeing. We are deeply committed to diversity and a strong sense of community — where everyone feels they belong. 

How to Apply 

To be considered for this role, please submit your application online by uploading your resume and a cover letter addressing the Essential Selection Criteria below. Applications must be submitted via the Workday recruitment system to be formally assessed. 

Essential Selection Criteria 

To be successful in this role, you will demonstrate: 

• Proven experience in residential life, student engagement, or diversity, inclusion, and belonging initiatives. 

• Strong interpersonal and intercultural communication skills with the ability to build relationships and work effectively with students and stakeholders from diverse backgrounds. 

• Demonstrated leadership experience, including the ability to manage and support a team in a dynamic environment. 

• Excellent conflict resolution, mediation, and crisis response skills, with the ability to handle sensitive matters with discretion and sound judgment. 

• Experience in developing, delivering, and evaluating student-focused programs and events that promote engagement, wellbeing, and community. 

• Strong organisational, administrative, and time management skills with the ability to prioritise and manage multiple tasks in a high-pressure environment. 

• Financial literacy with a demonstrated understanding of budgeting principles and processes. 

• A proactive, solutions-focused approach and the ability to adapt to change, solve problems creatively, and remain open to new ideas. 

Other Role Requirements: 

This position requires the successful applicant to undergo the following checks: 

• A valid NSW Working with Children Check (please include clearance number in resume), and 

• A Criminal History Check, as part of the employment screening process. 

*** Applicants must have valid work rights in Australia. 

Why Work With Us 

• Complimentary gym access at Macquarie University Sport & Aquatic Centre 

• Additional paid concessional leave days 

• Bonus discounts and reward points at Campus Life outlets 

• Access to corporate health insurance discounts and flu vaccinations 

• Access to on-campus food, retail, healthcare, and lifestyle amenities 

• Full borrowing, printing, and database access via the university library 

Role-Specific Inquiries: Ana Harcourt, Accommodation Program Manager 

Email: ana.harcourt@mq.edu.au | Phone: (02) 9850 1120 

General Recruitment Enquiries: Please contact Mirna Alaaiddin, Talent Acquisition Officer Email: mirna.alaaiddin@mq.edu.au 

Application Closing Date: Wednesday, 28 May 2025 at 11:59 p.m. (AEST) 

*** Applications will be reviewed as they are received, and we reserve the right to progress or decline an application prior to the application closing date. 

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

Applications Close:

28/05/2025 11:59 PMDiversity and Inclusion

Innovation and ingenuity thrive at Macquarie University when diversity, equity and inclusion take centre stage. At the University, we embrace a culture where diversity of background, experience and perspective are fundamental to our success.

We do not discriminate on gender identity, age, culture, disability, sexuality, Indigeneity, family and caring responsibilities or religion. See our journey towards leadership in Equity, Diversity and Inclusion in Higher Education.

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage their personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our Candidate Resource Hub.