Job Details
Department Summary
The Luskin Conference Center (LCC) is a 300,000-square-foot, 7-story property on the UCLA campus. The LCC is comprised of 254 guest rooms, approximately 25,000 square feet of meeting space, a 160-seat restaurant, a fitness center, and a business center. The LCC is an academic meeting and conference destination supporting UCLA's education and research mission. The Luskin Conference Center is a no-tipping environment.
Position Summary
Join the Culinary Heart of Westwood: Restaurant Server at Plateia. Set inside the award-winning Meyer and Renee Luskin Conference Center on UCLA's vibrant campus, Plateia is where Mediterranean-inspired cuisine meets world-class university hospitality. We are seeking energetic, customer-focused Restaurant Servers to join our team and deliver gracious, memorable dining experiences to university leaders, visiting academics, and guests from around the world. The Restaurant Server provides customers with courteous and gracious service, ensuring a great dining experience. The role serves as wait staff, buffet attendant, and bar and lounge service. The incumbent serves alcoholic beverages to guests. They make recommendations and answer questions about beverages and menus while providing professional customer service to guests. The primary responsibility of the Restaurant Server is to deliver and serve food and beverage items to guests in a timely, friendly, and efficient manner.
Salary & Compensation
*UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.
Qualifications
- 6-12 months Experience as a food server in a restaurant, casual or fine dining setting (Required)
- 1+ years Guest service experience in a fast-paced, high-end restaurant (Preferred)
- Ability to engage with diverse populations in a respectful and culturally responsive manner (Required)
- Ability to remain calm in the face of adversity, such as customer dissatisfaction (Required)
- Ability to sufficiently communicate in written and verbal English to receive work assignments and share information with supervisors and colleagues (Required)
- Ability to work efficiently in a fast-paced environment with a fluctuating workload (Required)
- Demonstrated ability to prepare beverages and complete single-step food preparation tasks such as slicing bread and arranging food items on a buffet table (Required)
- Ability to comply with safety and sanitation standards and procedures for food storage, production, and service (Required)
- Math skills sufficient to properly adhere to production and customer payment transactions (Required)
- Skill in interacting effectively with guests, team members, and managers in a high-volume, public setting using positive body language, direct eye contact, active listening, and friendly and professional demeanor (Required)
- Working knowledge of basic culinary techniques, terminology, and practices (Preferred)
- Working knowledge of alcoholic beverages, including beer, wine, and spirits (Preferred)
Education, Licenses, Certifications & Personal Affiliations
- TIPS California Responsible Beverage Server (RBS) Certification (Preferred)
Special Conditions for Employment
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.
- Age Requirement: Candidate(s) must be 18 years or older to be eligible to be hired.
- Pre-Placement Physical: Employment is contingent upon the completion of a satisfactory physical examination.
- Must be available to work varying schedules, including evenings, weekends, holidays, and overtime based on business needs (Required)
Schedule
Variable
Union/Policy Covered
SX-Service
Complete Position Description
Working at University of California, Los Angeles
UCLA is a public research university located in the Westwood neighborhood of Los Angeles, California. It was founded in 1919 and is the second oldest of the ten campuses affiliated with the University of California system. UCLA offers over 300 undergraduate and graduate degree programs in a wide range of disciplines and enrolls about 26,000 undergraduate and about 12,000 graduate students from the United States and around the world every year.
UCLA features the College of Letters and Science, seven general campus professional schools, and four professional schools for the health sciences. The UCLA College of Letters and Science has 34 academic departments and 900 faculty, and houses the majority of UCLA's 129 undergraduate majors as well as the students in the Graduate Division of Letters and Sciences. The UCLA College Honors Program is also housed in the College. The College of Letters and Science's programs are divided into five academic divisions: humanities, social sciences, life sciences, physical sciences, and the International Institute. UCLA also offers certificate programs, undergraduate degree-credit and continuing education credits for non-full-time students through its UCLA Extension education program.
The 2010 edition of U.S. News & World Report ranked UCLA as the 24th best university in the nation and 32nd best in the world. In the 2007 edition of U.S. News and World Report, UCLA Medical Center was ranked best in the West, as well as one of the top 3 hospitals in the United States alongside Mayo Clinic, Cleveland Clinic, Massachusetts General Hospital, and Johns Hopkins Hospital. In 15 of the 16 medical specialty areas examined, UCLA Medical Center ranked in the top 20.
The campus' location in Los Angeles makes excursions to local museums, theaters, or other entertainment venues relatively quick and easy.
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