Not everyone wants to be on the sales floor, but that doesn't mean they don't want to be at the center of the action!
At Ashley | The Wellsville Group, we're looking for a Retail Operations Coordinator who loves staying organized, solving problems, and being the person everyone can count on. You'll work side by side with the General Manager, supporting the showroom team and helping make sure everything behind the scenes runs the way it should.
Think of yourself as the GM's right hand and the showroom's go-to person. One minute you might be helping resolve an inventory issue, the next you're working through a report, supporting a team member, or coordinating a repair. There's plenty of variety, and you'll play an important part in keeping the entire operation moving.
If you're someone who likes to stay busy, enjoys having ownership of your work, and gets satisfaction from making things run smoothly, we'd love to meet you!
What You'll Be Doing
You'll have your hands in a little bit of everything, including:
Keeping Things Running: Partner with the General Manager on the daily operation of the showroom and help keep priorities on track.
Keeping the Numbers Straight: Review sales transactions, payments, reports, showroom funds, and timekeeping to help ensure everything is accurate.
Managing the Details: Oversee inventory counts, merchandise transfers, inventory discrepancies, and showroom supplies.
Supporting the Team: Help with scheduling, systems, processes, and everyday questions. Be someone the team can turn to when they need a hand.
Solving Problems: Help coordinate maintenance, IT needs, customer concerns, and other issues that pop up throughout the day.
Connecting the Dots: Work with our Corporate Support Teams, Customer Service Center, Merchandise, and Design teams to keep communication flowing.
Helping Others Succeed: Assist with training team members on company systems and processes.
Taking Ownership: Jump into special projects and other operational needs that help the showroom succeed.
What Makes Someone Successful in This Role?
You don't need to know everything about retail operations on day one. We can teach you our systems and processes. What matters most is how you approach your work.
We're looking for someone who is:
Naturally organized: You like things in order and take pride in getting the details right.
A problem solver: When something doesn't add up, you dig in and figure out what needs to happen.
A team player: You're approachable, helpful, and enjoy being someone others can count on.
Comfortable juggling priorities: You can switch gears when needed without losing sight of what needs to get done.
Tech savvy: You're comfortable learning new systems and working with Microsoft Office. Experience with POS systems or STORIS is a plus.
A strong communicator: You know how to work with different personalities and keep people informed.
Self-motivated: You don't need someone looking over your shoulder to keep you moving.
A high school diploma or GED is required. Previous retail or operations experience is preferred, but we're happy to train the right person!
What's In It for You?
💰 Starting at $17/hour + bonus opportunity
Earn up to $800/month based on written volume and other qualifications.
📅 A Consistent Schedule
Full-time, 5-day work week with a predictable schedule. Saturday availability is required.
💵 Paid Weekly
Because waiting two weeks for a paycheck isn't our favorite thing either!
🏖️ Time Off & Paid Holidays
Paid Time Off, 3 paid holidays, plus 2 personal days to use as you choose.
❤️ Benefits
Health insurance, short-term and long-term disability, and a 401(k) retirement plan.
🛋️ Employee Discount
Enjoy a great discount on Ashley furniture!
📈 Room to Grow
We believe in promoting from within. Many of our leaders started in other roles within The Wellsville Group and built their careers here.
🎁 Perks & Recognition
Earn points and rewards, participate in monthly prize drawings, and enjoy other team perks.
🤝 A Team That Has Your Back
Supportive leadership, a collaborative environment, lunch perks, and a team that works together to get the job done.
Ready to Be the Go-To Person?
If you love being organized, enjoy helping others, and want a role where your work genuinely makes a difference, we'd love to hear from you.
Come build your career with Ashley | The Wellsville Group in Camillus, NY.
Apply today. We can't wait to meet you!
Compensation details: 17 Yearly Salary
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