Reunion Transportation Dispatcher Summer Employment

Job Description

Be a part of our festive Reunion weekend when we welcome back thousands of our alumni and guests to Notre Dame's campus in late May! You will be successful in this role if you are a clear communicator who enjoys greeting and helping people. Key duties include: answering phone calls from Reunion guests requesting transportation; dispatching shuttle drivers via a navigation and communications computer/phone app; coordinating transportation services for guests to/from various events involving large numbers of people; and keeping the headquarters neat and functioning smoothly. The Reunion Transportation Dispatchers will work side-by-side with the Alumni Association staff and may be asked to fulfill other transportation-related duties.

To prepare you, we will conduct an orientation/general training session. Additionally, we will provide you with the Reunion event mobile app and other campus and event information so you are very familiar with the Reunion event and can assist our guests. This information will include the Reunion schedule (times and locations of main events) and answers to common guest questions. The wage for this position is $15.00 per hour.

Work Site/Location: Reunion Transportation headquarters in the Eck Visitors Center.

Schedule: This is a temporary position with work shifts from June 4 - June 7, 2026. Individuals must be available to work throughout the entire 4-day event in order to be considered. Individuals must also be flexible and able to work any shift assigned throughout the event (see below).

Orientation: Wednesday, June 3: The University will provide a paid, detailed orientation session. In this session, you will be given Reunion staff shirts and name badges, along with the dress code guidelines. We will also provide specific instructions on the use of our walkie-talkie handheld radios that will be the primary method of communication between Transportation Dispatchers and Shuttle Drivers.

If you do not show up for orientation and/or your scheduled shift, you will not be eligible for future Reunion Work.

Work shifts will be assigned to cover the following hours of operation:
Thursday, June 4: 9:30 a.m. - 12:30 a.m. on Friday (will be assigned to a.m. or p.m. shift)
Friday, June 5: 7:30 a.m. - 12:30 a.m. on Saturday (will be assigned to a.m. or p.m. shift)
Saturday, June 6: 7:30 a.m. - 12:30 a.m. on Sunday (will be assigned to a.m. or p.m. shift)
Sunday, June 7: 7:00 a.m. - 2:00 p.m.

Qualifications

• Must 18 years of age by the job start date.
• Must possess outstanding verbal communication and customer service skills and have a commitment to delighting Reunion guests. Hospitality is a must!
• Must have excellent telephone skills to communicate with Reunion guests, shuttle drivers, and other staff members.
• Must be very comfortable with technology, specifically Windows OS. Must be able to quickly learn and utilize new software to dispatch drivers to various locations for pick-ups.
• Must deal courteously with other staff and Reunion guests in a quick-paced environment with changes, interruptions, and emergencies as they arise.
• Must be able to lift at least 40 pounds.
• Must make decisions regarding shuttle services when a supervisor is not available.
• Must be familiar with Notre Dame's campus and surrounding areas, and be able to use navigation software to direct drivers to specific pick-up locations.
• Must maintain a professional image and neat appearance in accordance with Reunion guidelines. (Reunion uniform staff shirts and name badges will be provided.)