"Review & Adjustment Specialist - Columbia, SC"

Job Summary

Under general supervision, the Specialist will conduct interviews with custodial and non-custodial parents for review and adjustment of court order obligations. Also responsible to employ early intervention strategies to improve child support payment performance.

Job Duties

• 40% - Essential - Interviews: In accordance with Federal Regulations, conduct interviews with custodial and non-custodial parent for review of court order obligations pursuant to the South Carolina Child Support Guidelines; determine if adjustment is warranted; assemble supporting documentation for court cases; verify and notarize pleadings, schedule hearings, file papers with the Clerk of Court, and utilize DSS terminal.
• 25% - Essential - Communication & Correspondence: Prepare correspondence and handle telephone inquires regarding Child Support Services. Process and monitor interstate cases; keep other states advised of all activities. Perform location activities as required.
• 20% - Essential - Intervention Strategies: Participate in research studies related to early intervention strategies in order to improve the child support payment process and related services; document outcomes and submit monthly results.
• 15% - Essential - Records & Reporting: Provide services in accordance with agency policy. Maintain, in a timely and accurate manner, case records and case narrative recordings (written and electronically) in agency designated system for documentation and auditing purposes as required by agency policy. Ensure personal identifying information (PII) is properly used, accessed, gathered, shared and disposed; protect the agency networks and applications by safeguarding systems, equipment and data. Other duties as assigned by supervisor.

Minimum Requirements

Education - High School or Equivalent - and relevant program experience. A bachelor's degree may be submitted for the required program experience.

Preferred Requirements

Education - 1st Bachelor's Degree. Licenses - Drivers License Class D normal < 26,000. Work Exp 2+ years.

Responsibilities

JOB KNOWLEDGE: Fundamental Job Knowledge - Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations.

SUPERVISORY RESPONSIBILITIES: No Supervisory Duties - Not responsible for supervising employees.

BUDGETARY RESPONSIBILITIES: No Budget Responsibilities - No fiscal responsibility for the department's budget.

Working Conditions

0% - No Work Conditions.

Work Schedule

Standard Hrs: 37.5.

Compensation Information

Band: 04 ($32,686.00 - $36,000.00). Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.

Essential Personnel Level

Normal Operations. Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.

Job Location

Columbia, SC.

Description

WELCOME TO CLEMSON! Clemson is calling...are you ready to answer the call? One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others. Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond.