Position Overview

The Office of Audit, Risk & Compliance provides leadership and university-wide services that strengthen accountability, mitigate significant risks, and reduce the consequences of non-compliance with federal and state laws. The Risk Analyst works directly with the Insurance and Risk Management Director and others to fulfill this mission through administration of a robust insurance and risk management program for the university and its affiliated entities.

Key Competencies

1. Action Oriented: the ability and desire to act quickly to resolve issues and develop solutions.
2. Communication: effective communication skills with internal clients, team members, peers, and senior leaders.
3. Customer and Personal Service: dedication to providing high service levels to internal and external campus stakeholders.
4. Utilizing Technology: understanding and expertise with the role technology plays in risk management activities.
5. Law and Government: knowledge of laws and the regulatory environment that influence higher education and KU.

Job Description

60% - Insurance Program/Claim Support:

• Aid in the compilation of underwriting data, claims information, and coverage changes.
• Actively assist units and departments with their insurance applications in order to ensure timeliness and accuracy of submissions.
• Monitor identified insurance and risk management issues, document information/data as it is received by OARC, and track through the follow-up process.
• Design, develop, and maintain tools and methods to collect and store insurance and risk management related data and projects. Ensure all materials are up to date and properly stored.
• Procure certificates of insurance and verifications of providers coverage/claims history upon request along with other requested information in a timely manner.
• Ensure that invoices for insurance coverage are processed, allocated, and paid in a timely fashion.
• Maintain records, combine data from multiple platforms, and prepare reports.
• Support professional liability programs.
• Maintain a strong service focus by developing productive working relationships and regular communication with team members, university affiliates, and administration.
• Foster a consultative role regarding insurance topics throughout the university.
• Manage insurance claims by actively engaging with the impacted party/unit and ensuring that communication with the broker/insurer is efficient and that all parties remain informed throughout the process.

20% - Professional Liability Enrollment:

• Assist in the Graduate Medical Education professional liability enrollment.

15% - Risk Mitigation Activities/Process & Program Improvement:

• Assist with identifying additional risk mitigation measures that might accompany risk transfer and which might help to limit personal injury, property loss, or other negative financial impacts.
• Assist with improving internal risk management process in order to better and more efficiently serve customer/clients.
• Administer and manage TDX task tracking workflows.

5% - Office of Audit, Risk, and Compliance Support:

• Serve on various committees or standing meetings as needed.
• Performs other duties as assigned.
• Identify ways to improve communication and relationships with other departments and affiliates within the university.

Required Qualifications

1. Bachelor’s degree in a related field and two (2) years of related experience.
2. Two (2) years experience with Microsoft Office Suite and team collaboration applications.
3. Work experience that required the ability to successfully prioritize and execute on multiple tasks and meet deadlines as evidenced by application materials.
4. Effective written communication skills as evidenced by application materials.
5. Work experience that required a keen attention to detail and effective analytical skills as evidenced by application materials.

Preferred Qualifications

1. Two (2) years of experience in an insurance agency/brokerage
2. Experience with the development and implementation of ERM programs as evidenced by application materials.
3. Experience working within a higher education institution or comparable organization as evidenced by application materials.
4. Excellent interpersonal and verbal communication skills, including strong critical thinking skills, ability to approach problems objectively, draw conclusions, and develop recommendations, as evidenced through application materials and interview process
5. Experience using TeamDynamix (TDX) or web content management applications as evidenced by application materials.