Duties & Responsibilities

Operational Monitoring and Coordination

• Monitor and operate multiple RTCC operational systems, communication platforms, camera resources, mapping tools, and related technology systems simultaneously.

Operational Support and Information Review

• Review operational activity, reports, records, digital information, and related materials in support of university operational needs and partner requests.

Operational Intelligence

• Utilize data from multiple systems, technologies, reports, and campus resources to support operational decision-making.

Communication and Service Support

• Communicate professionally and effectively with university personnel, operational partners, and internal stakeholders.

Critical Incident and Event Support

• Support planned and unplanned university operational events including campus activities, emergencies, special events, and continuity of operations activations.

Minimum Qualifications

• High school diploma or high school diploma equivalency is required (GED).
• Minimum of 3 years of relevant experience required.
• Successfully pass an in-depth background investigation to include passing a polygraph examination.
• Must be able to work rotating shifts, weekends, and holidays.