1. Provides quality customer service to prospective, current and continuing Chicago Public School (CPS) mentees through outreach, mentoring interaction, campus events, and other engagement opportunities.
   
   

1. Answers questions that students may have about student life at one of the City Colleges of Chicago
   
   

1. Provides information about admissions, class registration, withdrawal and other academic transactions.
   
   

1. Provides information to students about student resources and extracurricular activities.
   
   

1. Participates in on-campus college recruiting activities.
   
   

1. Copies materials used for recruiting activities, admissions, registration and orientation.
   
   

1. Sets a positive/supportive introduction to the college for new and returning students.
   
   

1. Attends training sessions and meetings as required.
   
   

1. Adheres to the City Colleges of Chicago Customer Service Excellence Standards.
   
   

Minimum Qualifications:

• High School Diploma required from a Chicago Public Schools network high school
  
  

• Knowledge of City Colleges of Chicago
  
  

• Excellent oral communication skills.
  
  

• Excellent customer service skills
  
  

• Commits to satisfying internal and external customers.
  
  

• Promotes a positive role model and favorable public image as City Colleges of Chicago representative
  
  

• Good interpersonal skills with a positive attitude and demonstrably self-motivated.
  
  

Eligibility Requirements:

• Applicants must be 16 years or older, have work permit consent, and eligible to work in the United States
  
  

• Applicants must be actively attending Harold Washington College and remain an enrolled, HW Home Campus student, or recent gradutate to complete an academic year with their mentees
  
  

• Applicants must be enrolled in a minimum of 3-credit semester hours
  
  

• Applicants must be pursuing an approved educational credential, degree, or certificate
  
  

• Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students)
  
  

• Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions
  
  

• Applicants must not be current Full or Part-time employees of the City Colleges of Chicago
  
  

• All positions are “employment at-will”
  
  

Salary Range: $17.00 Per Hour

Offered salary will be determined by the applicant's education, knowledge, skills and abilities, as well as other factors such as internal equity.

Benefits information is found at Health and Benefits - City Colleges of Chicago

WE OFFER: Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview of benefits, please visit the benefits page of our website.

We are an equal opportunity and affirmative action employer.

Chicago residency is required for all full-time employees within 6 months of hire.

Thank you for your interest in CCC!

Equal Opportunity Employment:

The City Colleges of Chicago is an Equal Opportunity Employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, sex, age, national origin, unfavorable discharge from military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for.

This job description is developed to provide a general description of the duties and responsibilities of this position. It is not intended to be an exhaustive set of the duties and responsibilities, nor all of the necessary qualifications to perform the work. 11/2007

TBD

1. Provides quality customer service to prospective, current and continuing Chicago Public School (CPS) mentees through outreach, mentoring interaction, campus events, and other engagement opportunities.
   
   

1. Answers questions that students may have about student life at one of the City Colleges of Chicago
   
   

1. Provides information about admissions, class registration, withdrawal and other academic transactions.
   
   

1. Provides information to students about student resources and extracurricular activities.
   
   

1. Participates in on-campus college recruiting activities.
   
   

1. Copies materials used for recruiting activities, admissions, registration and orientation.
   
   

1. Sets a positive/supportive introduction to the college for new and returning students.
   
   

1. Attends training sessions and meetings as required.
   
   

1. Adheres to the City Colleges of Chicago Customer Service Excellence Standards.
   
   

Minimum Qualifications:

• High School Diploma required from a Chicago Public Schools network high school
  
  

• Knowledge of City Colleges of Chicago
  
  

• Excellent oral communication skills.
  
  

• Excellent customer service skills
  
  

• Commits to satisfying internal and external customers.
  
  

• Promotes a positive role model and favorable public image as City Colleges of Chicago representative
  
  

• Good interpersonal skills with a positive attitude and demonstrably self-motivated.
  
  

Eligibility Requirements:

• Applicants must be 16 years or older, have work permit consent, and eligible to work in the United States
  
  

• Applicants must be actively attending Harold Washington College and remain an enrolled, HW Home Campus student, or recent gradutate to complete an academic year with their mentees
  
  

• Applicants must be enrolled in a minimum of 3-credit semester hours
  
  

• Applicants must be pursuing an approved educational credential, degree, or certificate
  
  

• Applicants must have and maintain a minimum cumulative 2.0 GPA (waived for first semester new students)
  
  

• Applicants must be in “good standing” – no City Colleges of Chicago academic restrictions
  
  

• Applicants must not be current Full or Part-time employees of the City Colleges of Chicago
  
  

• All positions are “employment at-will”
  
  

Salary Range: $17.00 Per Hour

Offered salary will be determined by the applicant's education, knowledge, skills and abilities, as well as other factors such as internal equity.

Benefits information is found at Health and Benefits - City Colleges of Chicago

WE OFFER: Excellent health and welfare benefit package and long-term savings and investment programs including 403(b) & 457(b) Investment Plans and a pension plan with the State University Retirement System (SURS) Plan. Generous vacation, holiday, personal and sick days, and tuition reimbursement. For a more detailed overview of benefits, please visit the benefits page of our website.

We are an equal opportunity and affirmative action employer.

Chicago residency is required for all full-time employees within 6 months of hire.

Thank you for your interest in CCC!

Equal Opportunity Employment:

The City Colleges of Chicago is an Equal Opportunity Employer. It complies with all laws and regulations that prohibit discrimination in employment practice because of race, color, religion, creed, ancestry, marital status, sex, age, national origin, unfavorable discharge from military service or on the basis of a physical or mental disability that is unrelated to the employee's ability to perform the duties of the job applied for.

This job description is developed to provide a general description of the duties and responsibilities of this position. It is not intended to be an exhaustive set of the duties and responsibilities, nor all of the necessary qualifications to perform the work. 11/2007

TBD