Posting Details
Position Information
Position Title
Salesforce Developer
Position Type
Regular
Job Number
SA93524
Full or Part Time
full-time 40 hours weekly
Fair Labor Standard Act Classification
Exempt
Anticipated Pay Range
$120,000 - $130,000
Pay Range Information
Chapman University is required to provide a reasonable estimate of
the compensation range for this position. This range takes into
account a variety of factors that are considered in making
compensation decisions, including experience, skills, knowledge,
abilities, education, licensure and certifications, and other
business and organizational needs. Salary offers are determined
based on the final candidate’s qualifications and experience, as
well as internal equity and other internal factors. The anticipated
pay range is not a promise of a particular wage.
Position Summary Information
Job Description Summary
Under the general direction of the Director of Technology Projects
Office/Salesforce, this position serves as the Salesforce developer
responsible for designing, building, and maintaining Chapman’s
Salesforce environment across two orgs: University Advancement’s
fundraising system (“Advancement RM”) and a custom-built org for
Career Development. The role develops and customizes Salesforce
solutions using Apex and Visualforce, manages integrations with
institutional systems including PeopleSoft, Azure, and Handshake,
and works with the user community to gather, document, and
translate business requirements into technical solutions.
The candidate should be skilled in handling clients and translating
their business requirements, with knowledge of programming
languages such as Apex and Visualforce. They will be playing a key
role in integrating Salesforce with other systems (such as
PeopleSoft, Azure, Handshake, and others), ensuring smooth data
flow and automation. Candidates should be proficient with the
Salesforce platform, including Sales Cloud, Service Cloud, and
AppExchange apps. An ideal candidate will be proficient with AI
tools such as Claude and knowledgeable about the newly released
Claudeforce.
The candidate must be able to identify technical obstacles,
evaluate complex business requirements, and provide practical
solutions that meet both functional and non-functional needs. They
are encouraged to pursue ongoing education and professional growth
to stay up to date with changing market trends and technological
advancements.
The ideal candidate should be able to gather business requirements
from non-technical end users and translate them into technical
solutions.
This position will report to the Director of Technology Projects
Office/Salesforce
Responsibilities
- Serve as a developer for the Salesforce.com environment.
- Design, build and maintain platform environment to support
institutional business needs.
Develop and customize solutions using Apex, Visualforce, and
Salesforce Cloud tools (Sales Cloud, Service Cloud, AppExchange
apps).Identify technical obstacles and evaluate complex business
requirements to develop practical solutions that meet both
functional and non-functional needs.
Handle all basic and advanced development functions.
Ensure best practices and maintain quality of applications
Provide day-to-day support on user objectives, coordinating
with clients and project managers to ensure stakeholder
participation through the development, testing, and launch
phases.
Complete regular internal system audits and prepare for
upgrades.
Coordinate the evaluation, scope and completion of new
development requests.
Manage Salesforce.com data feeds and integrations with
institutional systems, including PeopleSoft, Azure, Handshake, and
other platforms, ensuring smooth data flow and automation
Identify and troubleshoot issues related to Salesforce
integrations and applications.
Assist in training of new users, and grow the Salesforce.com
skill set across the organization
Work with members of the user community to define and document
development requirements
Create technical documentation for the company, like user
guides, release notes and design documents.
Required Qualifications
- Bachelor’s degree in computer science or relevant
field/Certified Salesforce developer and or architect
- At least two to five years of experience in providing
development support for Salesforce in a professional office.
- Excellent project management skills, with the ability to lead
and encourage a collaborate working environment.
- Demonstrated ability to meet deadlines, handle and prioritize
simultaneous requests, and manage laterally and upwards
- Creative and analytical thinker with strong problem-solving
skills
- Exceptional verbal and written communication skills
- Interpersonal skills to work with a diverse group of
individuals at all levels of the organization
- Ability to assess the impact of new requirements on
Salesforce.com and all upstream and downstream applications,
systems and processes
- Ability to learn, interpret and abide by university and
department policies and procedures.
- Ability to use tact and diplomacy, and work with highly
confidential information.
- Strong knowledge of the platform, with the ability to build
custom apps and objects, formula fields, workflows, custom views,
and other content of intermediate complexity
- Strong understanding of Salesforce.com best practices and
functionality
- Two plus years’ experience in Sales Cloud, Marketing Cloud and
Community Cloud
- Experience in Apex, CSS, JS, controllers and extensions,
triggers, batch processes, Restful API / JSON governor limits
Marketing Cloud AMPScript
- Salesforce integration with ETL experience and API management
tools such as Mulesoft and Informatica, Jenkins, etc.
- A documented history of successfully driving projects to
completion
- A demonstrated ability to understand and articulate complex
requirements
- Certification of Salesforce Platform DEV1 or Advanced
Admin
- Build and understand how to navigate in complex JS, CSS,
HTML
- Hands on APEX development, surrounding un-managed package.
Desired Qualifications
- Work experience as a salesforce developer in Higher
Education
- PeopleSoft and Oracle database experience
- Proficient with AI tools such as Claude and knowledgeable about
newly released Claude force
Special Instructions to Applicants
At Chapman University, we believe collaboration thrives through
in-person engagement. This position is fully on campus, and
employees work alongside colleagues, faculty, students, and staff
each day to support our vibrant university community.
Chapman University is an equal opportunity employer that provides
equal employment opportunities to all individuals, regardless of
their protected characteristics. All qualified applicants and
employees are encouraged to apply and will receive consideration
for employment without regard to race, color, religion, age, sex,
sexual orientation, gender identity, gender expression, national
origin, ancestry, citizenship status, physical disability, mental
disability, medical condition, military and veteran status, marital
status, pregnancy, genetic information or any other characteristic
protected by state or federal law.
Applicants for Staff and Administrator positions must be currently
authorized to work in the United States on a full-time basis.
The offer of employment is contingent upon satisfactory completion
and outcomes of a criminal background screening and returning to
the Office of Human Resources a signed original acceptance of the
Chapman University Agreement to Arbitrate.
Minimum Number of References
3
Maximum Number of References
3
Pre-screening Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Resume
- Cover Letter
- Certification/License
Optional Documents
- Letter of Recommendation 1
- Letter of Recommendation 2
- Letter of Recommendation 3
- Curriculum Vitae