Job Description

As a Salesforce Engineer on the Student Lifecycle Services engineering team, you will help power the systems that support students from enrollment through graduation. You will work within a large, complex Salesforce environment where your contributions directly impact how students access education and support.

The work you do has real impact. Every automation, integration, and performance improvement you build helps ensure students can enroll on time, receive financial aid, and stay connected to the resources they need to succeed.

Work Location & Eligibility

• This is a full-time, in-office role based in Salt Lake City, UT (5 days per week onsite required)
• This position is not eligible for visa sponsorship

What You'll Work On

You will work on a large, complex Salesforce org that directly supports the student journey from enrollment through graduation. This is not a simple CRM. It is an enterprise platform supporting thousands of internal users daily.

• 300+ Flows powering critical business processes
• 2000+ Apex classes across a mature and evolving codebase
• Integrations with Banner (SIS), ServiceNow, Kafka, Informatica, Marketo, and other core systems
• A platform that enables WGU to serve 150,000+ students

You will build and maintain the automation, integrations, and platform capabilities that drive these experiences.

The team uses Copado for CI/CD, follows a trigger framework pattern, and deploys through a structured promotion pipeline. There is a strong emphasis on writing code that is readable, testable, and maintainable for future engineers.

About the Team

You will join the Salesforce engineering team within WGU's Ed Tech Engineering organization. The team partners closely with Product, Marketing, Operations, Enrollment, and Student Services stakeholders and operates in an Agile Scrum environment.

What You'll Do

• Write Apex code including triggers, classes, and test classes using the team's trigger framework
• Build and maintain Salesforce Flows that automate business processes
• Implement features based on technical designs from senior engineers
• Write meaningful test classes with strong assertions that validate behavior
• Participate in code reviews and contribute constructive feedback
• Troubleshoot production issues using debug logs, monitoring tools, and governor limit analysis
• Modify and extend Batch, Queueable, and Schedulable Apex classes

What You'll Bring

• 2 to 4 years of software development experience, including
• 1 year of hands-on Salesforce development experience
• Experience working with Apex, SOQL, and Flows
• Bachelor's Degree in Computer Science, Information Technology, or a related field
• Experience writing and maintaining Apex triggers and test classes
• Strong understanding of Salesforce governor limits and bulkification best practices
• Familiarity with REST API concepts, including consuming or exposing APIs
• Ability to read, understand, and safely modify existing code

Bonus Points

• Salesforce Platform Developer I certification
• Experience working with a trigger framework pattern
• Exposure to asynchronous Apex (Batch, Queueable, Schedulable)
• Experience with Lightning Web Components (LWC)
• Familiarity with version control and CI/CD concepts
• Experience with Copado or similar DevOps tools