"Security Officer"

Overview

The Security Officer 1 is responsible for performing security duties at designated locations, such as entrances, exits, and other critical areas within a facility. Primary responsibilities include securing the facility, controlling access, responding to alarms and emergencies, and ensuring the safety of visitors, staff, and property. The role involves inspecting and protecting designated areas, managing visitor access, operating security systems, and enforcing security policies and procedures. The officer must communicate effectively with a wide variety of individuals, including the public, and handle all situations with professionalism and sound judgment. This position may require outside patrols during evening hours and availability for variable shifts, and involves rotating assignments across different posts as needed.

Required Skills and Abilities

1. State of Connecticut License for Security Officer (Guard Card).
2. Ability to maintain professional composure and use sound judgment in dealing with unusual circumstances.
3. Strong public relations and communication skills, with the ability to interact tactfully and effectively with a wide variety of people.
4. Ability to perform extensive walking, standing, climbing stairs, and responding quickly in emergency situations.
5. High level of discretion, attention to detail, accuracy, and the ability to work independently and as a team member.

Preferred Skills and Abilities

1. Experience with electronic security systems and general computer skills, including Microsoft Office and email applications.
2. Proven experience in public services, preferably in a library or museum setting.
3. CPR, First Aid, and AED certification, with the ability and willingness to obtain these certifications if not already possessed.
4. Customer service-related experience, with a history of working in environments requiring high levels of security and safety.
5. Current State of Connecticut Security Officer ID or the ability to obtain it within 90 days of employment.

Principal Responsibilities

1. Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, and property. Maintains security and safety for assigned area. Maintains working knowledge of the locations of various departments, buildings, access routes and admitting requirements.
2. May operate and monitor security control panels alarms, and related security equipment to provide area and visitor surveillance. Patrols assigned area including garages and other parking areas. Checks for suspicious occurrences, and enforces parking rules and regulations.
3. Responds to and investigates situations reported to Control Rooms. Calls Campus Police or other authorities to investigate suspicious activities or security violations that require intervention.
4. Checks vehicles in University and private parking lots for authorized parking sticker. Issues parking violation warnings, and tags and requests towing when necessary.
5. Checks ID cards of persons entering the facility. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information and directions.
6. Explains rules and regulations. Opens and closes facility, ensuring that users have left the premises. Reports security and general maintenance problems to the proper authorities.
7. Collects and transports money, and handles small amounts of cash transactions when necessary. May be responsible for Lost-And-Found. Maintains logs and records of occurrences, completes necessary paperwork, and may use computer terminal to input and retrieve data.

Required Education and Experience

High school level education or equivalent and two years of experience in security, law enforcement, military police, or customer service; or an Associate’s degree and two years of experience.

Required License(s) or Certification(s)

State of Connecticut License for Security Officer (Guard Card)

Physical Requirements

Physical Requirements:

Job Category: Security
Time Type: Part time
Work Model: On-site
Hourly Range: $25.41