Security Operations Coordinator LW7705

Security Operations Coordinator LW7705

Company:
Stetson University

Job Location:

Category:
Police and Public Safety

Type:
Full-Time

Salary: Depends on Qualifications

Location: Gulfport, FL

Job Type: Full-Time Staff

Division: College of Law | Vice Dean

Department: Public Safety - COL

FLSA:
Non-Exempt

Bargaining Unit:
N/A

Job Description

Under general supervision of the Director, the employee will work in a professional, fast-paced, dynamic environment to perform technical, administrative, record keeping, security operations and dispatch support within the Public Safety department. Must be customer-service focused with a friendly, positive demeanor.

Essential Job Functions and Responsibilities:

• Provides departmental administrative support, including composing and typing correspondence, invoices, statements, reports, and other materials; edits and proofreads material produced by others.
• Prepares specialized reports; greets visitors to Public Safety and answers telephones.
• Provides dispatch services for the department. Responsible for the switchboard.
• Provides keys, maintains key logs, schedules & tracks lock changes.
• Assists with base coordination in emergency/non-emergency situations.
• Monitors weather forecasts.
• Monitors & maintains emergency phones, cell phones, satellite phone.
• Assists with event and suite assignment coordination.
• Produces and maintains work orders and incident reports.
• Produces and distributes campus IDs and parking permits.
• Prints daily reports for officers - EMS, suites, vehicles, etc.
• Manages lost and found.
• Schedules staff vehicle reservations and maintenance/repairs.
• Assists with managing budgets.
• May assist with interviews; screens and refers callers; answers various inquiries and provides information on departmental services and functions.
• Maintains filing and departmental equipment records; this includes maintaining specialized automated files and records and overseeing specialized documents or collection.
• Assists with training as directed by supervisor.
• Maintains confidentiality.
• Project work, as assigned.
• Maintains a collaborative work environment and works well with others.
• All other duties as assigned.

Required Knowledge, Skills, and Abilities:

The knowledge, skills, and abilities for this role include:

• Excellent customer service skills.
• Working knowledge of the computer, printer/scanner/fax machine, phones (including cell phones), and radios.
• Good telephone skills, well-modulated speaking voice and ability to provide prompt and courteous phone and walk in reception services.
• Initiative, independent judgment, discretion, tact, diplomacy, and interpersonal skills are required.
• Ability to maintain confidentiality at all times.
• Must establish and maintain positive and collaborative working relationships.
• Good restraint and ability to handle stress and difficult interactions with others.
• Should possess strong communication and organizational skills overall and excellent attention to detail and ability to maintain accurate records and files.
• Work to build an environment that promotes and facilitates the success of Diversity and Inclusive Excellence.

Qualifications:

• AA/AS degree required. Bachelor's degree preferred. Will consider a combination of education and experience in lieu of degree.
• At least 3-5 years of administrative experience or experience in a related area required.
• Computer skills to include proficiency in MS Office (Word, Excel, Outlook & Calendar) and the ability to learn security-based technology.
• Must be able to work overtime and a flexible schedule, as needed.
• Must possess and maintain a valid driver's license and an acceptable driving record as determined by the University's auto insurance carrier.

Work authorization sponsorship may be available for this position. However, sponsorship is contingent upon the non-applicability of the visa petition fees outlined in the relevant Executive Order signed September 19, 2025. Due to the recent federally-mandated increased financial expense, the university is not in a position to absorb this significantly increased cost of sponsorship for new H-1B petitions at this time. International candidates are encouraged to apply, but should be aware that eligibility for sponsorship will be evaluated in accordance with current U.S. immigration regulations and institutional policies.

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