The Student Involvement and Traditions (SIT) and Community
Engagement and Leadership Development (CELD) Offices at Carnegie
Mellon University, consist of experienced professionals with an
outstanding ability to: cultivate relevant, one-to-one mentoring
relationships with exceptional students; deeply influence the
growth and development of the leaders of tomorrow; craft unique
experiences building on the talents of a diverse, multifaceted
community; and contribute to our Student Affairs Division whose
cornerstone is a deep, sustained dedication to the ongoing care of
its students.
We are searching for a Senior Administrative Assistant and Office
Manager to join its dynamic team, supporting both the SIT and CELD
offices. You will serve as a primary point of contact and expert in
the systems and day-to-day functions of the office suite. In your
role, you will work closely with both SIT and CELD colleagues to
support over 350 student organizations, multiple campus traditions,
leadership development programs, and community engagement efforts,
and operations to advance our missions.
We are seeking candidates who are excited to connect students to
involvement opportunities, support them as they practice and
develop confidence in their leadership skills, and champion all of
the uniquely-CMU traditions that make students proud to be a
Tartan. The Senior Administrative Assistant and Office Manager
should thrive in a high-traffic environment and strive to provide
first-rate service and support to diverse students, colleagues, and
external constituents.
Core responsibilities include:
- Serve as office manager for a dual-office suite including
reception space, a breakroom, multiple storage locations, staff
offices, and a university-wide community engagement hub. Oversee
organization, cleanliness, function, and technology across all
spaces.
Supervision of one full-time administrative staff member and
joint oversight of multiple part-time student staff including
hiring, training, and development efforts.
Leverage full time and student staff to provide office
reception and communications functions including answering phones,
directing in person traffic, coordinating mail, and managing
multiple email accounts.
Prioritize clarity and accuracy of information provided via
SIT/CELD websites, online chatbot responses, the student
organization management tool (TartanConnect), and suite policies
and procedures documents. Intake, troubleshoot, and/or route unique
questions and circumstances as necessary.
- Assist departmental staff by serving as primary administrative
support to two directors and secondary support to other
professional staff in the departments. Implement various efforts
related to scheduling, travel coordination, and meeting
logistics.
- Oversee the experience of students in non-maker storage and
office spaces including periodic inspections, partnership with
relevant collaborators, issue management, and communications.
- Coordinate staff search processes in partnership with hiring
managers and support a clear and welcoming onboarding for
successful candidates.
- Provide administrative leadership for all student staff hiring
and compliance processes including but not limited to HR system
initiation, hours reporting, and onboarding.
- Project management for both ongoing and ad-hoc departmental
processes, programs, and initiatives.
- Other duties as assigned in service to the department and
broader Carnegie Mellon community through project work, etc.
Adaptability, excellence, and passion are vital qualities within
Carnegie Mellon University. We are in search of a team member who
can effectively interact with a varied population of internal and
external partners at a high level of integrity. We are looking for
someone who shares our values and who will support the mission of
the university through their work.
You should demonstrate:
- Proven ability to champion an innovative and collaborative work
environment
- Proven administrative support and office management experience,
organizational and planning skills, and oral, written, and
interpersonal and intercultural communication skills
- A commitment to supporting the needs of a diverse student
body
Qualifications:
- High School Diploma or GED required; Bachelor’s Degree
preferred
- Five years of related experience, preferably in a higher
education, community organization, or non-profit setting
- Previous supervision experience is preferred
A combination of education and relevant experience from which
comparable knowledge is demonstrated may be considered.
Requirements:
- Successful completion of a pre-employment background
check'
Application Instructions:
- Applications must include a cover letter and resume and will
be reviewed on a rolling basis.
- Applications received by July 12th will receive priority
consideration.
Additional Information:
- This position is a full-time role with an anticipated start
date in late August/early September.
- Sponsorship : Applicants for this position must be
currently legally authorized to work for CMU in the United States.
CMU will not sponsor or take over the sponsorship of an employment
visa for this opportunity. Carnegie Mellon is not a qualifying
employer for the STEM OPT benefit: only the 12-month OPT may be
used to work at Carnegie Mellon.
- Work Posture: This position is eligible for a hybrid
work schedule in accordance with the university’s guidelines.
Joining the CMU team opens the door to an array of exceptional
benefits.
Benefits eligible employees enjoy a wide array of
benefits including comprehensive medical, prescription, dental, and
vision insurance as well as a generous retirement savings program with employer
contributions. Unlock your potential with tuition benefits , take well-deserved breaks with
ample paid time off and observed holidays , and rest easy with life and accidental
death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus
pass, access to our Family Concierge Team to help navigate
childcare needs, fitness center access , and much more!
For a comprehensive overview of the benefits available, explore
our Benefits page .
At Carnegie Mellon, we value the whole package when extending
offers of employment. Beyond credentials, we evaluate the role and
responsibilities, your valuable work experience, and the knowledge
gained through education and training. We appreciate your unique
skills and the perspective you bring. Your journey with us is about
more than just a job; it’s about finding the perfect fit for your
professional growth and personal aspirations.
Are you interested in an exciting opportunity with an
exceptional organization?! Apply today!
Location
Pittsburgh, PA
Job Function
Administrative Support and Coordination
Position Type
Staff – Regular
Full Time/Part time
Full time
Pay Basis
Hourly
More Information:
- Please visit “ Why Carnegie Mellon ” to learn more about
becoming part of an institution inspiring innovations that change
the world.
- Click here to view a listing of employee benefits
- Carnegie Mellon University is an Equal Opportunity
Employer/Disability/Veteran .
- Statement of Assurance
