The Student Involvement and Traditions (SIT) and Community
Engagement and Leadership Development (CELD) Offices at Carnegie
Mellon University, consist of experienced professionals with an
outstanding ability to: cultivate relevant, one-to-one mentoring
relationships with exceptional students; deeply influence the
growth and development of the leaders of tomorrow; craft unique
experiences building on the talents of a diverse, multifaceted
community; and contribute to our Student Affairs Division whose
cornerstone is a deep, sustained dedication to the ongoing care of
its students.
We are searching for a Senior Administrative Assistant and Office Manager to join its dynamic team, supporting both the SIT and CELD offices. You will serve as a primary point of contact and expert in the systems and day-to-day functions of the office suite. In your role, you will work closely with both SIT and CELD colleagues to support over 350 student organizations, multiple campus traditions, leadership development programs, and community engagement efforts, and operations to advance our missions.
We are seeking candidates who are excited to connect students to involvement opportunities, support them as they practice and develop confidence in their leadership skills, and champion all of the uniquely-CMU traditions that make students proud to be a Tartan. The Senior Administrative Assistant and Office Manager should thrive in a high-traffic environment and strive to provide first-rate service and support to diverse students, colleagues, and external constituents.
Core responsibilities include:
You should demonstrate:
Requirements:
Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits , take well-deserved breaks with ample paid time off and observed holidays , and rest easy with life and accidental death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access , and much more!
For a comprehensive overview of the benefits available, explore our Benefits page .
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Pittsburgh, PA
Job Function
Administrative Support and Coordination
Position Type
Staff – Regular
Full Time/Part time
Full time
Pay Basis
Hourly
More Information:
We are searching for a Senior Administrative Assistant and Office Manager to join its dynamic team, supporting both the SIT and CELD offices. You will serve as a primary point of contact and expert in the systems and day-to-day functions of the office suite. In your role, you will work closely with both SIT and CELD colleagues to support over 350 student organizations, multiple campus traditions, leadership development programs, and community engagement efforts, and operations to advance our missions.
We are seeking candidates who are excited to connect students to involvement opportunities, support them as they practice and develop confidence in their leadership skills, and champion all of the uniquely-CMU traditions that make students proud to be a Tartan. The Senior Administrative Assistant and Office Manager should thrive in a high-traffic environment and strive to provide first-rate service and support to diverse students, colleagues, and external constituents.
Core responsibilities include:
- Serve as office manager for a dual-office suite including
reception space, a breakroom, multiple storage locations, staff
offices, and a university-wide community engagement hub. Oversee
organization, cleanliness, function, and technology across all
spaces.
- Supervision of one full-time administrative staff member and
joint oversight of multiple part-time student staff including
hiring, training, and development efforts.
- Leverage full time and student staff to provide office
reception and communications functions including answering phones,
directing in person traffic, coordinating mail, and managing
multiple email accounts.
- Prioritize clarity and accuracy of information provided via
SIT/CELD websites, online chatbot responses, the student
organization management tool (TartanConnect), and suite policies
and procedures documents. Intake, troubleshoot, and/or route unique
questions and circumstances as necessary.
- Assist departmental staff by serving as primary administrative
support to two directors and secondary support to other
professional staff in the departments. Implement various efforts
related to scheduling, travel coordination, and meeting
logistics.
- Oversee the experience of students in non-maker storage and
office spaces including periodic inspections, partnership with
relevant collaborators, issue management, and communications.
- Coordinate staff search processes in partnership with hiring
managers and support a clear and welcoming onboarding for
successful candidates.
- Provide administrative leadership for all student staff hiring
and compliance processes including but not limited to HR system
initiation, hours reporting, and onboarding.
- Project management for both ongoing and ad-hoc departmental
processes, programs, and initiatives.
- Other duties as assigned in service to the department and
broader Carnegie Mellon community through project work, etc.
You should demonstrate:
- Proven ability to champion an innovative and collaborative work
environment
- Proven administrative support and office management experience,
organizational and planning skills, and oral, written, and
interpersonal and intercultural communication skills
- A commitment to supporting the needs of a diverse student
body
- High School Diploma or GED required; Bachelor’s Degree
preferred
- Five years of related experience, preferably in a higher
education, community organization, or non-profit setting
- Previous supervision experience is preferred
Requirements:
- Successful completion of a pre-employment background
check'
- Applications must include a cover letter and resume and will be reviewed on a rolling basis.
- Applications received by July 12th will receive priority consideration.
- This position is a full-time role with an anticipated start
date in late August/early September.
- Sponsorship : Applicants for this position must be
currently legally authorized to work for CMU in the United States.
CMU will not sponsor or take over the sponsorship of an employment
visa for this opportunity. Carnegie Mellon is not a qualifying
employer for the STEM OPT benefit: only the 12-month OPT may be
used to work at Carnegie Mellon.
- Work Posture: This position is eligible for a hybrid
work schedule in accordance with the university’s guidelines.
Benefits eligible employees enjoy a wide array of benefits including comprehensive medical, prescription, dental, and vision insurance as well as a generous retirement savings program with employer contributions. Unlock your potential with tuition benefits , take well-deserved breaks with ample paid time off and observed holidays , and rest easy with life and accidental death and disability insurance.
Additional perks include a free Pittsburgh Regional Transit bus pass, access to our Family Concierge Team to help navigate childcare needs, fitness center access , and much more!
For a comprehensive overview of the benefits available, explore our Benefits page .
At Carnegie Mellon, we value the whole package when extending offers of employment. Beyond credentials, we evaluate the role and responsibilities, your valuable work experience, and the knowledge gained through education and training. We appreciate your unique skills and the perspective you bring. Your journey with us is about more than just a job; it’s about finding the perfect fit for your professional growth and personal aspirations.
Are you interested in an exciting opportunity with an exceptional organization?! Apply today!
Location
Pittsburgh, PA
Job Function
Administrative Support and Coordination
Position Type
Staff – Regular
Full Time/Part time
Full time
Pay Basis
Hourly
More Information:
- Please visit “ Why Carnegie Mellon ” to learn more about
becoming part of an institution inspiring innovations that change
the world.
- Click here to view a listing of employee benefits
- Carnegie Mellon University is an Equal Opportunity
Employer/Disability/Veteran .
- Statement of Assurance

