Senior Admissions Counselor (College of Adult Undergraduate Studies and Graduate Studies)

FLSA: Exempt Status: Full Time 40 Hours a Week

Reporting Relationship:

• Position Reports to: Associate Vice President for Enrollment Management - CAUS/GRAD
• Supervisory Responsibility: None
• Indirect Supervisory Responsibility: Student Assistants
• Position Backup: Admissions Counselor

Basic Functions: The Senior Admission Counselor is a key member of the College of Adult Undergraduate Studies and Graduate Studies (CAUS/GRAD) admission team, responsible for providing strategic leadership in recruitment and enrollment efforts. They will play a critical role in shaping the recruitment strategy for CAUS/GRAD, leveraging data analysis, market research, and evidence-based practices to inform decisions. They will serve as a representative of Notre Dame of Maryland University, promoting the institution's mission, values, and academic programs to prospective students and external partners.

ESSENTIAL FUNCTIONS:

• Foster, build, and maintain strong professional relationships with prospective students.
• Strategically utilize resources to guide students through the enrollment funnel, from initial inquiry to successful deposit, and ultimately drive enrollment growth.
• Recruit and advise prospective CAUS/GRAD students about academic programs and admission requirements.
• Evaluate applications, transcripts, and other admission materials to determine admission eligibility.
• Communicate admission decisions to students.
• Collaborate with faculty, staff, and other departments to promote academic programs and services.
• Participate in recruitment events, fairs, info sessions, open houses, conferences, and others to promote the University and its programs.
• Provide exceptional customer service, responding to inquiries and resolving concerns in a timely manner.
• Performs such similar, comparable, or related duties as may be required or assigned.

ENHANCED FUNCTIONS:

• Cross-functional team member providing mentorship and training to admission counselors, providing guidance on how to effectively use EMP and provide support on how to effectively nurture students throughout the enrollment process.
• Work closely with faculty, staff, and other departments to promote academic programs, develop recruitment strategies, and resolve student concerns.
• Provides expert enrollment advising to prospective students, guiding them through the enrollment process from initial inquiry to successful matriculation.

QUALIFICATIONS:

• Knowledge: Bachelor's degree from an accredited University/College, Master's degree is preferred.
• Experience: Familiarity with principles of marketing and/or sales is desired, whether through direct experience or coursework. Priority given to candidates with two or more years of experience in higher education admissions, marketing, or sales.
• Skills/Aptitude: Excellent written, oral, and interpersonal communication skills. Computer and database literate, strong organizational and interpersonal skills as well as the ability to be self-motivated and work independently as well as with a team toward institutional goals. Good driving record and valid driver's license. Positive attitude and temperament.
• Working Conditions: Normal office environment, travels within Maryland and surrounding region, some evening and weekend hours are required to meet the needs of adult learners and graduate students. Attendance at weekend recruitment events is expected.
• Training Requirements: Preventing Exposure to Bloodborne Pathogens, FERPA, Title IX, Hazard Communication Right to Know, Active Shooter, Office Hazards, Mission Orientation.

Additional Information: This position offers a comprehensive benefits package to all employees who work at least 30 hours per week, including comprehensive medical, dental and vision, flexible spending accounts, retirement plan through TIAA, University paid life & accidental death & dismemberment policy, short and long term disability, tuition remission and exchange, generous paid time off, and 14-16 paid holidays each year. All applicants must submit: cover letter, salary requirements, resume, and contact information for 3 professional references. Notre Dame of Maryland University does not discriminate based on age, ancestry, color, creed, disability, gender, gender identity, genetic information, marital status, national origin, race, religion, sex, sexual orientation, or protected veteran's status.