Senior Application Support / Systems Engineer (WIL Placement System)

Job Description:

• Be part of high-profile strategic initiative and deliver AUT’s new WIL placement system
• Make a real impact for staff and students
• Work with great people across business and technology teams
• Permanent, Full-Time Role at our City Campus

Auckland University of Technology (AUT) is bold and unapologetically different, centred on students and grounded in Knowledge that Works driven by talented, progressive people. We are New Zealand’s newest university, ranked 5-stars by QS Universities 2025 and a place of opportunity where more than 26,000 students with talent and potential succeed, supported by a community of more than 4,000 staff based primarily across three Auckland campuses. Built on collaboration, shared purpose and the values of Pono (fact, truth, reality, integrity), Tika (acting accordingly, doing what is needed, ethical expression), and Aroha (empathy, care, compassion). AUT offers an innovative, forward-thinking environment where committed people work together to improve outcomes for students, communities, and the world.

AUT recognises the importance of Te Tiriti, Māori and Pacific knowledge, leadership, and contribution across our university and is committed to creating environments where these communities can thrive. We embrace diversity in all its forms and are proud to welcome people of all ethnicities, genders, sexual orientations, religious and political beliefs, socio-economic situations and accessibility needs.

The Opportunity | Te Whiwhinga mahi

In this permanent, full-time role based at our City Campus, you will have the opportunity to work across a range of enterprise systems, partnering with business stakeholders and technical teams to deliver high-quality application support. Joining at a pivotal stage of implementation, you will play an important role in shaping the ongoing success of AUT’s Work Integrated Learning (WIL) Placement system — a platform that will enhance placement management, reduce manual processes, and support better outcomes for staff and students. This is a varied and rewarding role, spanning system configuration, workflow automation, integrations, upgrades, troubleshooting, and higher-level application support. Ultimately, your work will provide the reliable digital foundations needed to support operational excellence and the long-term goals of Te Aronui.

About you | Ko wai koe

If you’re the kind of person who isn’t afraid to try new things, explore bold ideas and inject real energy and passion into the entire university experience - you’ll fit right in.

To be successful in this role, you will have:

• You will bring at least 7+ years' experience in a senior application support or systems engineering role, ideally within a complex enterprise environment.
• Experience designing, supporting, and improving workflows, system processes, and business requirements.
• Hands-on experience with complex SQL, HTML, scripting (Bash/PowerShell), automation and code-based configuration.
• Hands-on experience with APIs and integrations, including testing endpoints, working with JSON/XML payloads, troubleshooting data flows using tools such as Postman.
• Strong capability in requirements gathering, stakeholder engagement, testing, quality assurance, and troubleshooting.
• Confidence working across business and technical teams, translating user needs into practical system solutions.
• Experience supporting a placement management system, such as InPlace, would be an advantage.
• A degree in Computer Science or IT is preferred, though we value equivalent professional experience.
• A commitment to equity, diversity and inclusion. Supportive of AUT’s Te Aronui journey (link).

As a professional member of staff at AUT, you’ll help keep us moving forward. From improving our services and streamlining our systems to supporting the experiences of students and staff across our campuses. By working collaboratively, solving problems and driving practical improvements, you’ll play a vital role in helping us operate smoothly, raise our profile, and evolve what we do, every day.

You will bring an open, engaging, and collaborative approach, with the flexibility to respond to changing requirements, and actively contribute to a positive and collegial environment. You will demonstrate cultural humility, awareness, and respect when engaging with indigenous peoples and culturally diverse communities. Experience supporting indigenous, equity, or inclusion focused initiatives is highly desirable.

What we offer | Ngā āhuatanga kei a mātou

At AUT, you’ll be part of a values-led university that supports you to thrive in your role and career. We offer:

• Flexible working and a strong, caring culture that supports belonging.
• Recognition frameworks that reflect your contribution and how you live our values.
• The tools and trust to make a meaningful difference every day.
• Māori and Pacific development programmes that strengthen our shared purpose.
• Cultural capability uplift development programmes for all staff
• Professional development and funded study pathways to keep you moving forward.
• Free gym membership.

How to apply | Me pēhea te tuku tono

Along with your CV - please ensure to submit a cover letter which a) explains why this role (and AUT) is of interest, and b) addresses how you feel you meet some, or all, of the key criterialisted above.

Please feel free to add any further comments you feel may also support your application. All applications must be submitted through the online application process.

Further Information | Pārongo Anō

Salary Ranges | Ngā Utu: $110,000 - $131,000 per annum, commensurate with the skills and experience of the successful candidate.

For recruitment enquiries: Contact Caroline Cranston, AUT Recruitment Consultant - caroline.cranston@aut.ac.nz.

Closing Date | Te rā aukati: 21 May at 11.55pm

Job Reference | Tohutoro Mahi: 95418

*Full-time denotes 37.5 hours per week