SENIOR ASSISTANT DIRECTOR; FINANCIAL AID & DATA SYSTEMS

Hiring Department

Student Financial Services

Student Financial Services manages financial aid and student account processes, including scholarships, loans, billing, and federal aid administration. The department works with students and families to provide guidance on financial procedures and compliance with federal and institutional requirements.

Job Description

The Senior Assistant Director of Financial Aid & Data Systems assists in the leadership and management of Student Financial Services (SFS) and reports directly to the Senior Director. This position provides operational, compliance, and systems leadership for financial aid within an integrated, student-centered SFS model that emphasizes a one-stop, cross-trained service environment.

Primary Responsibilities

Operations & Service Delivery

• Assist in managing daily SFS financial aid operations
• Support the integrated SFS service model
• Oversee key financial aid processes including packaging, federal verification, institutional scholarship awarding, state aid, private scholarships, NCAA reporting, work-study, and private and parent PLUS loans

Compliance & Reporting

• Collaborate with the Senior Director to ensure compliance with federal, state, and institutional regulations
• Develop, document, and implement policies and procedures
• Assist with audits and required reporting; serve as institutional contact for COD and act as Secondary Destination Point Administrator (DPA)

Systems & Data Leadership

• Serve as the financial aid functional lead for the PeopleSoft SIS
• Build and maintain PeopleSoft queries, automated processes, and inbound/outbound data integrations

Staff Leadership

• Supervise and lead an operations team of four full-time staff