"Senior Associate Director"

About NUS IT

NUS Information Technology is the cornerstone to providing reliable, high-performance and secure IT solutions and effective IT governance for the campus. Here at NUS IT, we aim to transform NUS into a borderless computing community providing knowledge at its fingertips by enhancing the use of effective applications and services for teaching and learning.

We drive a culture that is forward-looking. With a strong passion for IT, our people are always striving to improve, push boundaries and innovate with a "can-do" attitude. We embrace collaboration, open communication and knowledge sharing. If you see yourself thriving in a dynamic environment and breaking new grounds with innovative ideas, you will find yourself at home in NUS IT.

As part of our team, you can look forward to an empowered work environment that allows you to take charge of your own career path. We provide competitive remuneration as well as flexible work arrangements to enable your growth and development. We pride ourselves on our diverse workforce and are committed to transforming NUS into a leading global University shaping the future.

https://nusit.nus.edu.sg/

Duties & Responsibilities

1. Strategic IT Planning and Management:
   • Develop and implement IT strategies that align with CQT's research goals and objectives.
   • Oversee the planning, deployment, and maintenance of CQT’s IT infrastructure, ensuring scalability, reliability, and security compliances.
   • Alignment of the centres IT practices with University policy and best practices.
2. Infrastructure and Systems Management:
   • Manage CQT IT resources, data storage solutions, and networking infrastructure essential to support the centre function.
   • Ensure the security and integrity of research data through robust data management policies and practices.
   • Coordinate with Centre IT services to ensure seamless integration and support for CQT-specific needs.
3. Support for Research and Development:
   • Work closely with researchers to understand their IT technology requirements and provide support to their research capabilities.
   • Understand and support researchers on adoption of emerging technologies and tools that can advance quantum research.
   • Provide technical expertise and guidance in the development and deployment of the Centre applications and software.
4. Policy and Compliance:
   • Ensure compliance with university policies, data protection regulations, and funding agency requirements.
   • Develop and enforce IT policies, procedures, and standards specific to the needs of CQT.
5. Team Leadership and Collaboration:
   • Lead and mentor a team of CQT IT professionals, fostering a culture of collaboration and continuous improvement.
   • Liaise with other departments, faculty, and external partners to promote interdisciplinary collaboration and resource sharing.
6. User Support and Training:
   • Oversee the provision of technical support to CQT research staff, admin and students, ensuring timely resolution of IT issues.
   • Develop training programs and resources to enhance the IT skills of CQT members.
7. Innovation and Continuous Improvement:
   • Stay informed of the latest trends and advancements in IT.
   • Encourage innovative solutions and process improvements that enhance the efficiency and effectiveness of CQT IT services.

Qualifications

• Education and Professional Certification ‐ Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline. Professional certifications such as ITIL, PMP, CISSP, Cisco (CCNP/CCIE), or Microsoft (MCSE/Azure Solutions Architect) are highly desirable.
• Professional Experience ‐ Minimum 7 years of progressive IT infrastructure experience, with at least 3 years in a managerial or leadership role. Demonstrated experience ma