Posting Description
SENIOR AUDIO - VISUAL SPECIALIST, Sloan Technology Services, will perform daily inspections, maintenance, and repair of AV systems; diagnose and resolve hardware, software, and networking issues in classrooms and event spaces; provide on-site technical support for classes, meetings, and special events; support video conferencing, recording, streaming, and AV control systems; manage work through ServiceNow, maintain AV inventory, and coordinate with vendors as needed; and provide limited desktop support for faculty, staff, and students during events.
The full job description is available at https://web.mit.edu/sloan-hr/jobs/UNIONSrAVSpecialist.pdf
Job Requirements
REQUIRED: High school diploma; 6–8 years of professional AV experience, including at least 2 years in higher education; expertise in professional AV technologies, including Crestron, Q-SYS, DSPs, Dante/NDI, video conferencing, and streaming platforms; strong troubleshooting, customer service, and communication skills; ability to work independently in a high-profile environment and lift up to 40 pounds, including use of ladders or lifts. PREFERRED: Bachelor’s degree in Audio Visual or Information Technology field; CTS certification or ITIL experience; AV related certification such as CTS; educated in ITIL best practices and experience applying.
This is a one-year term position with full benefits.