Senior Business Analyst

Job Description

Te Whiwhinga mahi | The opportunity

We have an opportunity for a Senior Business Analyst to lead expert analysis and consultation activities across key business process optimization initiatives. This role is all about driving meaningful change, through process improvement, identifying automation opportunities and supporting the enhancement and innovation of service delivery across the organisation.

A significant part of the role involves discovery and analysis, including reviewing and mapping current-state processes, to identify inefficiencies, risks and opportunities for improvement. Your ability to document, analyse and communicate process insights will be key to shaping future improvements.

This is a highly collaborative role and will see you transcend the office walls, meeting and engaging with stakeholders across the University, from internal customers to external vendors. You’ll help bring clarity to business needs from both a process and systems perspective, facilitating workshops and helping teams explore changes, defining requirements that lead to real and lasting change.

If you’re passionate about business improvement, confident in leading discovery and enjoy working in a dynamic and diverse environment, we’d love to hear from you.

The main responsibilities for this role include:

• Lead the identification and clear definition of business requirements for assigned initiatives.
• Effectively and efficiently elicit and validate requirements using a range of techniques including interviews, workshops and refinement sessions.
• Consult and challenge Business Process Design and recommend changes and improvements with a view to creating tangible benefits to the business.
• Conducting data analysis and interpretating reports and datasets to deliver actionable insights and recommendations that enhance business value and support business goals

As a senior member of the team, you will also provide leadership and support by mentoring junior staff members and contributing to project delivery.

This is a fulltime(37.5 hours per week) fixed-term position for 12 months.

The salary range is $120,000 - $136,700 per annum depending on skills experience.

For more detailed information, please refer to the Position Description.

Important Skills | Nga Pūkenga Motuhake

• Bachelor’s degree or the equivalent knowledge gained through extensive experience. For example, BCom or BBS.
• Knowledge of formal Business Analysis tools and techniques.
• Extensive experience in business process management and improvement
• Excellent interpersonal skills, including the ability to build relationships with Senior Management.
• Excellent analytical and problem-solving abilities.
• Knowledge of Business Process Automation tools and techniques
• Extensive experience in Change control management and processes.

Mō tō mātou rōpū | About the team

The Organisational Performance and Improvement service division enables an increased focus on strategy and execution and service improvement. Our role is to champion a culture of organisational performance and continuous service improvements in the University. We will achieve this by ensuring excellent delivery of the University’s strategic portfolio of projects and ensure that value is generated and planned benefits are realised.

Ngā āhuatanga kei a mātou | What we offer

The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:

• Flexible employment practices
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave

For more information, please visit Staff Benefits.

Me pēhea te tuku tono | How to apply

Applications must be submitted online by the closing date of 17 April 2026 to be considered. Please include your cover letter and CV highlighting how you meet the skills and experiences detailed above.

For any queries, please contact Michelle Loo via m.loo@auckland.ac.nz. Please note we are happy to answer your questions, but we do not accept applications by email.