Job Description

Lead structured discovery and business analysis across major ICT initiatives
Partner with academic and professional leaders to define fit-for-purpose solutions

Influence solution design and delivery quality across a diverse digital portfolio

Ngā kōrero mō te tūranga – About the role

ITS is delivering a substantial portfolio of digital and technology-enabled initiatives aligned to the University’s strategic priorities. We are seeking an experienced Senior Business Analyst to play a pivotal role in shaping, analysing and validating initiatives across this portfolio.

As a Senior Business Analyst within the Project Delivery Office, you will lead business analysis activities on complex projects from early discovery through to implementation and transition. You will ensure initiatives are grounded in clear problem statements, well-defined requirements, validated business cases and measurable outcomes.

Your responsibilities will include:

Leading structured discovery and business needs analysis for complex initiatives
Defining and validating functional and non-functional requirements
Developing and contributing to Business Cases and option analysis
Facilitating workshops and stakeholder engagement across academic and professional services areas
Supporting solution validation, User Acceptance Testing and implementation readiness
Identifying opportunities for business process improvement and redesign

This is a permanent, full-time role (37.5 hours per week) based at our Hillcrest Campus.

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