"Senior Commercial Services Officer"

• Reference number: 25727
• Term: Ongoing, full-time basis
• Remuneration: $135,483 to $153,562 pa (HEW8) (inclusive of $114,485 to $129,761 salary pa, 17% superannuation and 17.5% recreation leave loading)
• Location: Kelvin Grove (hybrid option available)
• Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking a Senior Commercial Services Officer to join Campus Services, Administrative Division.

The Senior Commercial Services Officer contributes to the successful delivery of the University’s commercial services portfolio within Campus Services. The position is responsible for playing a key role in managing service contracts, leading and supporting implementation of commercial initiatives, and ensuring services are delivered efficiently to meet customer expectations. The role focuses on coordinating day-to-day commercial operations, maintaining strong working relationships with service providers and stakeholders, and supporting the delivery of commercial outcomes that enhance campus life and align with the University’s objectives. This position reports to the Associate Director, Commercial Services for career planning, development and performance expectations.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Campus Services is responsible for a range of essential services to support the activities of the university.

The department comprises the following areas:

•  Campus Planning

•  Property

•  Commercial Services

•  Security and Emergency Management

•  Integrated Transport Services

•  Travel

Campus Services is reimagining its Commercial Services function to become a more strategic and revenue-generating contributor to QUT’s long-term financial sustainability. Many existing services operate in fragmented or legacy models, limiting their commercial potential—this transformation will unify and scale service delivery while using data to drive performance. External partnerships will be sharpened through a commercial lens to ensure offerings are financially viable, market-aligned, and customer-focused. Through this shift, Campus Services will embed a culture of commercial excellence that delivers improved outcomes and generates income to help fund the university’s core mission and future growth..

What you need to succeed

1. Education, training and/or experience equivalent to postgraduate qualifications, or progress towards postgraduate qualifications, with subsequent relevant experience in a margin-driven commercial environment.
2. Proven success managing or coordinating commercial services, projects, or contracts to deliver strong operational, financial, and client-focused outcomes, ensuring recommendations and business cases are accurate, strategic, and timely.
3. Well-developed interpersonal, negotiation, and communication skills, including the ability to prepare clear, concise reports and business documentation, and to engage confidently with stakeholders at all levels to influence decisions and drive results.
4. Demonstrated organisational, planning, and analytical skills, with the ability to manage competing priorities, apply sound reasoning and logical judgement, and deliver outcomes within tight timeframes.
5. Strong problem-solving skills, with the ability to identify business needs, define requirements, and enhance business processes to exceed client and organisational expectations.
6. Demonstrated ability to work both independently and collaboratively within a team environment, demonstrating effective team and relationship building skills.
7. Experience in financial administration, budget tracking, or cost control within a commercial or corporate setting, ensuring disciplined financial stewardship aligned with revenue and margin targets.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions. 
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%. 
• Generous maternity leave including primary carer parental leave of up to 26 weeks (including 17% super). 
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance. 
• Purchased Leave Scheme - up to 8 extra weeks. 
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms. 
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff  through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees. 

Explore more benefits of life at QUT.

Belong at QUT 

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers. 

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Senior Commercial Services Officer

Job opens: 28-Nov-2025

Applications Close: 14-Dec-2025 at 11.30pm

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