Senior Director of Advancement Operations
Duties and Responsibilities:
Leadership & Oversight
- Direct strategic planning for advancement operations, including prospect research, data analytics, portfolio optimization, and data integrity.
Data & Gift Administration
- Execute and maintain donor documentation, including gift agreements, planned giving documentation, and pledge forms.
- Regularly update gift acceptance policies and internal/external compliance forms in consultation with the senior leadership team (SLT).
- Assist the KUF business office with gift processing to ensure compliance with IRS, FASB, CASE, and KUF policies.
Analytics & Reporting
- Develop and manage comprehensive reporting for fundraising, alumni engagement, and advancement metrics.
- Assist the Director and Assistant Director of Data Administration with the submission of CASE’s Voluntary Support of Education (VSE) and Alumni Engagement Metrics reports.
- Partner with the alumni team to leverage analytics to strengthen volunteer and engagement pipelines.
- Maintain internal tracking protocols to enhance alumni participation and donor cultivation.
Annual Giving & Campaign Strategy
- Manage the development and execution of print and digital appeals in collaboration with the Executive Director, Communications team, and campus partners.
- Assist in managing donor segmentation and data strategies for solicitations, stewardship, and event invitations to support targeted fundraising initiatives, including recurring giving, giving societies, and recent alumni engagement.
- Partner with annual giving to help develop strategy of crowdfunding campaigns.
Technology & Software
- Manage, negotiate, and evaluate contracts for fundraising and data management software in consultation with senior leadership.
- Establish and enforce best practices for AI and software use in advancement operations.
- Provide advanced support and training for Blackbaud Raiser’s Edge NXT and other related platforms.
Campus & Donor Relations
- Collaborate with faculty, staff, and student leaders to encourage fundraising involvement and build program support.
- Partner with Communications and Business teams to generate donor and fund reports.
- Support development of donor recognition materials including signage, plaques, and publications.
- Provide data and analytics support for strategic solicitations and event engagement.
- Participate in donor and alumni events, including on-site assistance.
Qualifications
- Bachelor’s degree required.
- Minimum 7-10 years of relevant experience, preferably in higher education advancement.
- Proven ability to manage multiple projects and meet deadlines.
- Exceptional written, verbal, and interpersonal communication skills.
- Strategic thinker with strong problem-solving and organizational abilities.
- Proficiency with Microsoft Office Suite; experience with Raiser’s Edge NXT and online giving platforms preferred.
- Demonstrated ability to manage sensitive information with discretion.
- Experience fostering collaborative, team-based environments.
- Understanding of the relationship between a university and its affiliated foundation is a plus.
- Comfortable working with a wide range of stakeholders, including donors, alumni, faculty, staff, and volunteers.
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