Senior Executive, Financial Aid

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment.

We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers.

Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

For more information on Singapore University of Social Sciences, please visit www.suss.edu.sg

About The Job

To help the Financial Aid (FA) Manager design and sustain an effective administrative framework that supports efficient planning and coordination of the department’s operations. To support the FA Manager in organising and maintaining the department’s structure to enable strong team performance through clear delegation, well-defined responsibilities, and established individual goals.

What You Will Be Doing

The shortlisted candidate will report to the Manager and provide administrative support to the department:

Manage the application processes for scholarships, sponsorships and financial aid, and appeals.

Assist in the budget and disbursement of scholarships, sponsorships and financial aid to recipients.

Liaise with internal stakeholders (e.g., Schools, Advancement Office, and Finance & Business Partnership, etc.) on availability of funds for scholarships, sponsorships and financial aid.

Oversee and maintain accurate and up-to-date statistics/data and records of scholarships, sponsorships and financial aid.

Liaise with MOE and other government agencies on the forecast/projection of MOE financial aid.

Liaise with agency bank(s) and internal departments on workflows/processes for financial aid.

Prepare information (e.g., brochures) on scholarships, sponsorships and financial aid. Ensure that website is updated with the most current information

Provide advisory to prospective and existing students who are applying for scholarships, sponsorships and financial aid.

Support the development and maintenance of an effective and efficient system for automating manual processes within the department.

This role involves working closely with the IT department to identify gaps and opportunities for automation and implementing solutions. In addition, to work with IT department in incorporating these functions within the upcoming new financial aid system, where relevant.

Act as main liaison person for the department’s key project(s) by working closely with the project team members, monitoring the progress of the project(s), and keeping the FA Manager updated regularly.

Job Requirements

Degree Holder with at least 2 years of working experience, preferably in administration.

Experience in project management and change/innovation management will be an advantage.

Proficient in basic office systems such as Microsoft Office, Outlook, Teams, Zoom.

A good team player with good interpersonal, communication, and presentation skills.

Good administrative skills.

Self-motivated, positive attitude with growth mindset, and able to work independently and take initiative.

Resourceful and able to multi-task in a fast-paced environment.

An eye for detail, meticulous and possess a high level of discretion and integrity.

Open and adaptable to change, with the initiative to recommend improvements for better operational efficiency, while maintaining a student-centric approach to service delivery.

What We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

Competitive Pay Package

Hybrid Work Arrangement (Subject to Job Role)

Medical Benefits

Flex Benefits

Family Care Leaves

Volunteer Service Leaves

Wellness & Recreation Activities

Lifelong Learning Opportunities

Career Development Opportunities through Internal Job Postings and Transfers