Senior Executive, Programme Management, Graduate Studies (1-year contract)

Job Description

The Senior Executive will provide end-to-end administrative support for 2–3 MSc programmes throughout the student lifecycle, from recruitment and admissions to graduation and degree conferment. The role also includes programme coordination, student support, budget follow-up, website upkeep, and business partnering with internal stakeholders to ensure smooth and efficient programme operations.

Key Responsibilities

• Manage admissions and related processes for MSc programmes, including stackable Graduate Certificates/Diplomas.
• Support recruitment drives and handle application and admission enquiries with the engagement and outreach team.
• Manage student candidature matters, including course registration, exam processing, exam logistics, student feedback, graduation checks, and degree conferment.
• Provide timely support and responses to student enquiries throughout their candidature.
• Work with the central venue consignment team to assign venues for programme courses.
• Support business partnering, business continuity planning, and process improvements to enhance programme efficiency.
• Develop and maintain SOPs for programme management and support curriculum review activities.
• Manage programme budget matters, including tuition fee and acceptance fee follow-ups, as well as lecturer engagement letters and payment tracking.
• Coordinate programme events such as orientation sessions, commencement dinners, and education fairs.
• Maintain and update programme websites regularly.
• Provide other administrative support to DGS as required.

Qualifications

Requirements

• Bachelor’s degree, preferably in Sciences, from a recognized university.
• 1–2 years of administrative experience in the tertiary education sector is an advantage.
• Strong interpersonal, organizational, and multitasking skills.
• Highly collaborative and detail-oriented, with a strong team spirit.
• Fluent in written and spoken English.
• Ability to manage programme budgets.
• Strong analytical and problem-solving skills.
• Proficient in MS Office.