"Senior Executive/Executive (Venue Management)"

Job Description

• Manage and maintain good relationships with internal and external hirers for events, conferences, roadshows, seminars, training, etc. ensuring their requirements and expectations are met.
• Conduct site visits with potential hirers.
• Prepare timely quotations, booking agreements, etc for hirers.
• Ensure monthly revenue and utilization targets are met.
• Compile monthly reports for reporting on revenue, utilization, and hirers’ profile.
• Liaise with housekeeping and security to ensure all events are conducted smoothly.
• Handle feedback and enquiries.
• Handle internal and external billings and collections promptly.
• Handle all procurement-related issues such as issuing purchase orders, processing invoices for contractors are processed on a timely basis, etc.
• Manage event timelines, ensuring that all details, including setup, breakdown, and event flow, are executed efficiently.
• Conduct post-event evaluations to gather feedback, assess success, and identify opportunities for improvement.
• Work with the maintenance office to ensure proper upkeep and maintenance of the facilities.
• Oversee the implementation of health and safety protocols, including emergency preparedness plans for each event.
• Liaise with the booking system vendor for changes or enhancements to the system.
• Any other related duties as assigned.

Qualifications

• Degree in a related field.
• At least 3 years of proven experience in event management.
• Excellent communication, partnership, collaboration, and project management skills.
• Strong time management and multitasking abilities, flexibility, and professional confidence.
• Ability to effectively handle multiple project requests in a fast-paced environment.
• Familiarity with CRM and management software including proficiency in MS Office applications.

More Information

Location: Kent Ridge Campus

Organization: University Campus Infrastructure

Department: Campus Life

Employee Referral Eligible: Yes

Job requisition ID: 31945

Req ID: 31945