"Senior Functional Analyst, Student Solutions"

Job Description:

Daily rate contract role, Senior Functional Analyst, Student Solutions

Kensington, Sydney with Hybrid working, 2 days in the office weekly.

The Senior Functional Analyst – Student Solutions partners with university stakeholders to deliver expert functional analysis, design, configuration, and support for UNSW’s student enterprise systems, ensuring they operate efficiently and meet evolving business needs.

This position reports to Lead Functional Analyst and has no direct reports.

Key accountabilities for this role include:

• Partner with customers and stakeholders to design and develop solutions to meet business needs
• Perform a lead role in IT Student Solutions projects working collaboratively with the project managers, vendors and business users to ensure successful outcomes.
• Provide expert level advice and guidance to users on system issues, particularly with respect to our implementation of PeopleSoft Campus Solutions
• Ensure system configuration operates in line with user needs, maximises PeopleSoft and other products’ delivered functionality and incorporates timely technology advances.
• Ensure the performance and integrity of the UNSW student systems such that they provide accurate and efficient output which meets the needs of stakeholders across the organisation.
• Proactively engage and collaborate with users and other customers to gather business requirements, assess business processes, and assist with the design of solutions which effectively deliver desired outcomes.
• Build, manage, and maintain successful relationships with various stakeholders including business process owners, customers, technical analyst, developers and Student Services & Systems teams

Your skills and experience:

• Tertiary qualifications in a relevant field or equivalent experience
• At least 5 years of functional experience with PeopleSoft Campus Solutions applications in a senior business analyst or functional consultant role, in a complex higher education organization
• Experience
• Extensive knowledge of and experience in some or all of ‘agile’, ‘waterfall’, ‘lean’ or ‘rapid’ application development methodologies.
• High-level knowledge and competency in the use of professional business analysis techniques and methods (eg Use Case Analysis, UML, BPMN).
• Well-developed skills in the use of standard office toolsets including drawing/diagramming tools (eg Visio) and Project Management tools (eg MS Project).
• Advanced consultation, influencing and negotiation skills and proven ability to engage effectively with diverse stakeholders to achieve successful outcomes.
• Strong analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.
• Proven excellent interpersonal and communication skills (both written and verbal) with the ability to establish effective working relationships with fellow IT colleagues, and business and other stakeholders.
• An understanding of and commitment to UNSW’s aims, objectives and values in action, together with relevant policies and guidelines.

The following skills are highly desirable:

• TCSI reporting, including a deep understanding of the data underlying TCSI reporting
• Experience in integrating Campus Solutions with external systems across the entire student lifecycle

This template is not intended to limit the scope or accountabilities of the position.

To Apply: If this is of interest to you, please submit your CV, Cover Letter and responses to the Skills and Experience outlined in the position description.

Contact

Jen MacLachlan

email: j.maclachlan@unsw.edu.au

Applications close: 7th of December at 11.30pm

*UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.*

*The University reserves the right not to proceed with any appointment.*

Posted: 29/11/2025