Senior Insights Adviser
Role type: Full Time; Fixed term until 30 September 2026
Department: Advancement, Communications & Marketing
Salary: $111,275 - $120,453 p.a. plus 17% super
Department: Advancement, Communications & Marketing
Salary: $111,275 - $120,453 p.a. plus 17% super
- Strategic insights role influencing brand and reputation, lead high-impact market research programmes and collaborate with stakeholders across the University
- Join us to lead strategic market research and turn complex data into compelling insights for decision making
- Investing in you – 17% superannuation, benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.
The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website.
Your next career opportunity
In this role, you will deliver market insights that shape brand, reputation, recruitment and communication strategies university-wide.
You will manage research projects, coordinate suppliers and translate findings into clear recommendations for key stakeholders.
You will collaborate across divisions, strengthening a data-informed culture and improving marketing decision-making across the University.
In this role, you will deliver market insights that shape brand, reputation, recruitment and communication strategies university-wide.
You will manage research projects, coordinate suppliers and translate findings into clear recommendations for key stakeholders.
You will collaborate across divisions, strengthening a data-informed culture and improving marketing decision-making across the University.
What you will deliver:
- Lead and coordinate outsourced and internal market research projects, ensuring timely delivery and high-quality methodologies and outputs.
- Develop and communicate actionable insights from qualitative and quantitative research, guiding decisions on brand, marketing, recruitment and communications.
- Build and maintain strong relationships with Academic Divisions, Chancellery and external suppliers to support strategic research programmes.
- Curate and manage a University-wide market insights library and communications, including reports, dashboards, newsletters and shared platforms.
- Ensure compliance, quality assurance and ethical standards across all research activities, aligned with University policies and governance.
You may be a great fit if you:
- Hold a relevant tertiary qualification in marketing, communications, finance, business or a closely related discipline.
- Demonstrate substantial experience in market research and project management within marketing or communications environments.
- Apply strong analytical skills to synthesise data from multiple sources into clear, strategic insights and recommendations.
- Navigate complex organisations confidently, managing diverse stakeholders and influencing decisions through evidence-based insight storytelling.
- Communicate effectively in writing and verbally, tailoring messages for senior leaders, peers and external partners.
- Operate with high professional standards, respecting confidentiality and ethical requirements in all research and reporting activities.
What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment, including:
- Build future financial security with 17% superannuation
- Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
- Career development opportunities, including access to a range of tailored programs, such as Academic Women in Leadership, and learning platforms including LinkedIn Learning
- Progressive, considerate leave provisions to empower your work-life balance and well-being, including leading parental leave, gender affirmation leave and cultural leave
- Salary packaging and access to a range of discounted services including Bupa health insurance, and access to unique cultural and recreational benefits such as discounts for the Melbourne Theatre Company
- Health and well-being services including a leading Employee Assistance Program
Your new team – Advancement (University Communications & Marketing)
University’s Communications and Marketing function provides strategic, advisory and operational services to support the academic mission and the University strategy. It fosters a culture of best practice and collaboration across the University’s communication and marketing teams and stakeholders and uses data-driven insights to inform decision-making across the University.
University’s Communications and Marketing function provides strategic, advisory and operational services to support the academic mission and the University strategy. It fosters a culture of best practice and collaboration across the University’s communication and marketing teams and stakeholders and uses data-driven insights to inform decision-making across the University.
Application essentials:
- Visit "apply with us" to learn more about the process, including tips and FAQs.
- You must have current valid work rights for Australia. Visa sponsorship is not available for this role.
- A Working with Children Check is required for all positions. If successful, we will guide you through the process and reimburse you.
- Please upload your resume and a cover letter outlining your interest and experience as part of the application process.
Want to know more?
Applications close: 15 April 2026 11:55 PM; Melbourne time zone.
- For queries related to this specific position, contact Juliana Tan on juliana.tan@unimelb.edu.au
- For questions related to our recruitment process email Walid at hr-careers@unimelb.edu.au
- For recruitment adjustments contact Kim Groizard on +61 3 9035 3218 or at hr-careers@unimelb.edu.au (subject: 'Recruitment Adjustments').
Applications close: 15 April 2026 11:55 PM; Melbourne time zone.
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