Senior Learning Experience Designer

Senior Learning Experience Designer

Company: Western Governors University

Job Location: Salt Lake City, UT

Category: Instructional Technology and Design

Type: Full-Time

Job Type: Full time

Job Number: JR-024759

Location: Salt Lake City, UT

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Professional 309 Pay Range: $80,300.00 - $120,400.00

Job Description

Impact at WGU

At WGU, our mission driven work is focused on expanding access to education and empowering learners through clear, effective, and scalable learning experiences. As a Senior Learning Experience Designer, you will lead the design and delivery of complex, technical learning programs that support enterprise systems, processes, and onboarding at scale. You will influence strategy, guide cross functional partners, and serve as a lead designer on high impact initiatives while mentoring and supporting the broader learning team.

What You'll Do

• Lead the planning, design, and delivery of large scale, complex learning experiences for corporate and technical training initiatives
• Serve as a lead on select projects, owning design strategy, scope, and outcomes from discovery through launch
• Translate complex systems, tools, and workflows into effective, scenario based and branching learning experiences
• Design and evolve onboarding programs that include job specific and technical content for diverse learner audiences
• Partner closely with stakeholders, SMEs, and cross functional teams to align learning solutions with business and performance outcomes
• Guide aspects of team execution such as communication plans, design approach alignment, and project coordination
• Conduct and apply qualitative and quantitative research, using feedback as a core input to continuously improve learning effectiveness
• Present and deliver training to large audiences and support technical learning needs, including participation in system outage notification on call rotations related to the LMS

What You'll Bring

• Advanced expertise in learning experience and instructional design, informed by adult learning theory and learning science
• Experience leading learning design efforts across large scale institutional initiatives and complex cross functional projects
• Strong planning and project leadership skills with the ability to balance multiple priorities in an agile environment
• Proven experience designing branching, scenario based learning and technical, process driven training
• Ability to influence stakeholders, guide decision making, and drive alignment across teams
• Excellent written, verbal, presentation, and interpersonal communication skills
• Proficiency with learning and design tools such as Articulate, Illustrator, and Photoshop to rapidly prototype and produce high quality learning assets

Bonus Points

• Experience developing and maintaining enterprise knowledge bases or process documentation
• Experience supporting or partnering with LMS administration or technical teams
• Passion for pushing learning design forward through innovation, experimentation, and continuous improvement

Education and Experience

Education

• Master's degree in instructional design or a related field

Experience

• 5 years of instructional or learning experience design or training development
• Experience with large scale institutional learning and complex projects involving large cross functional teams
• Experience designing branching, scenario based learning and onboarding programs that include job specific and technical topics

Experience in Lieu of Education

Equivalent relevant experience performing the essential functions of this role may substitute for education requirements at the discretion of the hiring manager.

What to Expect

At WGU, our mission drives everything we do, including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations and collaboration.
We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission.

Interview Steps

• Talent Partner screen and WGU introductory call
• Interview with hiring leader and team members
• Short project and presentation to hiring leader and team members

Work Location

This is a full-time, in-office position at WGU's office in Salt Lake City, Utah.

Visa Sponsorship

While we welcome applicants from all backgrounds, WGU is not able to provide visa sponsorship for this role.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Apply Now