Basic Function and Responsibility
The Senior Manager of User Support Services, Des Plaines and College IT Help Desk is the lead in managing and coordinating support of Oakton's technology services and on-campus events at the Des Plaines campus. This position is the authoritative resource on technology support at our Des Plaines campus, and for all Help Desk Services. The Senior Manager oversees IT Help Desk operations and provides leadership in user-focused customer support. The Senior Manager builds and leads a knowledgeable…
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