Description:
Responsible for the operations of a complex center or multiple departments at the university. Oversees staff and budgets, and projects. 1. Administers a complex center or multiple departments. 2. Manages budget and engages in strategic planning to ensure all goals are met. 3. Hires and directs the activities of staff. 4. Resolves personnel issues as they arise. 5. Engages in budget-planning, grant oversight, and policy development. 6. Implements new programs and projects and monitors ongoing…
activities of department or center. 7. Reviews department policies and processes and implements improvements as needed. 8. Represents department or center to internal and external constituents. 9. Performs other job-related duties as required. Additional Posting Information: Summary Provides senior leadership and administrative oversight for the college’s academic advising and student-success operations across undergraduate and graduate degree programs, minors, certificates, and other academic pathways. Leads college-wide efforts related to enrollment monitoring and optimization, student retention and progression, degree completion, academic policy implementation, and the evaluation of course offerings and schedules in relation to student and program needs.
Uses enrollment, advising, and academic-progress data to identify trends, barriers, and opportunities for improvement. Collaborates with college leadership, academic units, faculty, and university offices to strengthen academic pathways, improve the student experience, and ensure students have access to the courses, advising, and support necessary to complete their academic goals.
Job Duties
1. Provides executive leadership and oversight for the college’s
academic advising and student-success operations supporting
undergraduate and graduate degree programs, minors, certificates,
and other academic pathways.
2. Advises undergraduate and graduate students regarding academic
requirements, degree planning, policies, progress, and completion,
with particular responsibility for complex, sensitive, or escalated
student cases.
3. Directs professional advising staff; establishes service
standards and priorities; evaluates performance; supports
professional development; and provides input regarding hiring,
personnel matters, and organizational structure.
4. Develops and implements college-wide strategies to improve
student retention, academic progression, degree completion, and the
overall student experience.
5. Monitors and analyzes enrollment, course demand, academic
progress, retention, and completion data to identify trends,
barriers, capacity needs, and opportunities for improvement.
6. Reviews course schedules and planned offerings to identify
access, sequencing, capacity, and enrollment concerns. Collaborates
with academic units and scheduling personnel to recommend
improvements supporting student progression.
7. Advises college leadership, academic administrators, faculty,
and staff regarding enrollment optimization, advising practices,
student-success strategies, academic policies, curricula, and
degree pathways.
8. Leads the development and continuous improvement of policies,
processes, programs, technologies, and communications supporting
advising and student success; represents the college on university
committees and collaborates with university offices to advance
student outcomes.
9. Engages in professional development with established
professional organizations and associations to maintain continuous
learning of established and emerging best practices to be
strategically applied for continued success of the office.
10. Performs other job-related duties as assigned.
Job Requirements
Education
Requires a thorough understanding of both theoretical and practical
aspects of an analytical, technical or professional discipline; or
the basic knowledge of more than one professional discipline.
Knowledge of the discipline is normally obtained through a formal,
directly job-related 4 year degree from a college or university or
an equivalent in-depth specialized training program that is
directly related to the type of work being performed.
Preferred: Master degree in education, higher education
administration, or academic advising.
Experience
Requires a minimum of seven (7) years of direct job-related
experience.
Preferred: Minimum of seven (7) years of progressive experience
working in student success and academic advising with performing
and visual arts students at a large, public 4-year institution.
Experience will be considered in lieu of education.
Education will be considered in lieu of experience.
MQ: Education: Requires a thorough understanding of both
theoretical and practical aspects of an analytical, technical or
professional discipline; or the basic knowledge of more than one
professional discipline. Knowledge of the discipline is normally
obtained through a formal, directly job-related 4 year degree from
a college or university or an equivalent in-depth specialized
training program that is directly related to the type of work being
performed.
Experience: Requires a minimum of seven (7) years of directly
job-related experience.
Certification/Licensing: None.
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
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