Senior Programme Officer

Anna Freud – Postgraduate Education Support Services (PESS) Team

Application Deadline: 21 October 2025

Deadline Time: 12:00 PM

Positions Available: 1

Working Hours: 35 hours per week: usual working hours are Monday to Friday, 09:00-17:00

Job Summary

Ready to make a difference - we’d love to hear from you! Anna Freud is seeking a Senior Programme Officer to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

Our EDI commitment

We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience. We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.

As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.

What we offer

We offer a range of staff benefits. You will join our Postgraduate Education Support Services (PESS) team, with a growing programme portfolio and increasing number of students. We work closely with University College London (UCL) to deliver programmes, therefore you will have the unique opportunity to work across several internal and external departments in a world-leading Higher Education establishment as well as a renowned children’s mental health charity.

What you’ll do

You will provide high-level administrative leadership, supporting the delivery of programmes and ensuring they meet UCL academic standards. You will oversee key student and programme lifecycle processes, manage complex student casework, lead and develop junior staff, and support programme amendments and enhancements.

What you’ll bring

Essential skills and experience:

• Higher Education expertise: strong understanding of academic regulations and postgraduate education, backed by a degree or equivalent professional experience.
• Administrative and operational skills: extensive experience in higher education administration, with the ability to manage complex programme structures and improve systems and processes.
• Stakeholder and team management: proven ability to manage relationships with diverse stakeholders, handle sensitive student casework, and lead junior staff effectively.
• Communication and organisation: excellent written and verbal communication skills, high attention to detail, and the ability to manage competing priorities under pressure.
• Commitment to service and inclusion: a proactive, student-focused approach with a strong commitment to equity, diversity, and inclusion in education.

Key details

Hours: Full-time (35 hours per week): usual working hours are Monday to Friday, 09:00-17:00.

Salary: £38,000 per annum FTE, plus 6% contributory pension scheme.

Location: Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract type: Fixed-term, 12 months.

Next steps

Closing date for applications: midday (12pm), Tuesday 21 October 2025. Interviews will be held remotely week commencing 27 October 2025. How to apply: click on the ‘Apply’ button to apply online.