"Senior Security Guard (5326C), Library Administration - 80224"

At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value.

We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles, Principles of Community, and Strategic Plan.

The UC Berkeley Library comprises 20 campus libraries, with a current operating budget of about $69 million, a collection of more than 14 million volumes, approximately 270 full-time employees and nearly 700 student employees each year. The Library offers extensive collections in all formats and robust services to connect users with those collections and build their related research skills.

The Senior Security Officer plays a key role in ensuring the safety and security of library users, staff, and collections across multiple library locations, including the Bancroft, Doe, Moffitt, and Main Stacks libraries. This position is responsible for controlling access to facilities, monitoring and troubleshooting security systems, checking IDs, responding to emergencies, and assisting patrons with directional and informational needs.

The Senior Security Officer directly oversees the hiring and training of student security staff assigned to the Bancroft Library and provides support for the hiring and training of security personnel throughout the broader department. This role also provides essential backup to the Security Supervisor and Facilities Manager and contributes to maintaining a secure and welcoming environment across all assigned library locations.

Responsibilities

• Recruit, train, and supervise student employees, delivering continuous guidance on security protocols, customer service excellence, and emergency response procedures. Conduct regular student performance evaluations and provide constructive feedback to maintain and elevate service quality.
• Conduct routine patrols of the Doe-Moffitt complex to safeguard university property, proactively identify and assess potential security risks, and implement appropriate mitigation strategies. Respond promptly and effectively to incidents- including theft, violence, or policy violations-and ensure accurate documentation and timely reporting of all events.
• Oversee and regulate entry to the library complex, including Doe, Bancroft, Main Stacks, and Moffitt Libraries, with primary responsibility for the Bancroft Library. Duties include verifying patron and staff identities, enforcing access policies, and actively monitoring the security control system to maintain a safe and secure environment for all occupants.
• Maintain and update all security-related documentation, including incident reports, security logs, daily activity reports, and emergency procedures, to ensure full compliance with library and university standards. Regularly review existing security protocols and recommend enhancements to address evolving needs and improve overall safety.
• Provide prompt and effective support during emergency situations by coordinating closely with campus emergency services. Additionally, organize and lead safety drills for staff and student employees to ensure preparedness and compliance with safety protocols.

Required Qualifications

• Strong interpersonal skills are essential for effectively interacting with colleagues, library staff, regular patrons, and individuals who may cause disruptions. The ability to maintain professionalism and address behaviors that threaten safety and order is critical. Upholding a high level of public service while taking a firm stance against those jeopardizing the safety and research environment of the library is a key responsibility.
• Demonstrates efficiency in multitasking, teamwork, and independent work, while exhibiting proactive behavior in completing assigned projects.
• Proficient in computer systems and experienced in operating electronic security platforms, including Software House, C-Cure 9000 Alarm, CCTV, and dedicated camera systems.
• Capable of hiring, training, and supervising student employees effectively, including conducting performance evaluations and providing constructive feedback to maintain high service standards.
• High school diploma and/or equivalent experience/training.

Preferred Qualifications

• Security Guard Card License (BSIS).
• Certification in First Aid, CPR and AED.

For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website.

The budgeted hourly range that the University reasonably expects to pay for this position is $26.95 (Step 9) - $30.95 (Step 16). This is a non-exempt, biweekly-paid position.

To apply, please submit your resume and cover letter.