"Senior Services Specialist"

Job Description

If youre passionate about helping older adults and adults with disabilities live with dignity, choice, and independence, join our dedicated team at the Area Agency on Aging. As one of our Senior Services Specialists, youll be a trusted guide for seniors, caregivers, and vulnerable adults seeking information and support. Youll provide impartial information, assess eligibility for programs such as Home Delivered Meals and Respite Services, and help individuals explore self-directed care options. Youll input and maintain client records in our statewide database, keep our resource listings up to date, and advocate for clients by connecting them with services that promote independence. Youll also educate the public about available programs, elder abuse prevention, and adult protection services.

Were looking for a compassionate problem-solver with excellent communication skills, a knack for navigating community resources, and the ability to connect with people from all walks of life. Youll thrive here if youre organized, detail-oriented, tech-savvy, and comfortable spending much of your day on the phone assisting clients. Strong judgment, confidentiality, and relationship-building skills are a must. 

This is your opportunity to make a real impact in the lives of North Idahos seniors while working with a supportive, mission-driven team. Apply now to help us ensure every senior in our community knows where to turn for support.

Enjoy excellent benefits, including retirement: https://www.nic.edu/hr/benefits/

15 vacation days per year
12 sick days per year
14 paid holidays
Tuition assistance

Minimum Qualifications: High school diploma or general education degree (GED) and a minimum of two years full-time equivalent related experience is required; or equivalent combination of education and experience. A minimum of one year full-time equivalent experience in direct service delivery to older and/or vulnerable adults is strongly preferred.

Starting pay range: $18.00 - $20.00

Work Site Location: Aging and Adult Services
Work Schedule: Monday - Friday 7:30-4:00

Application materials include: resume, cover letter
Applications ONLY accepted through the North Idaho College Website!