Senior Study Plan Specialist

Senior Study Plan Specialist

$103,811 to $113,557

Ongoing, full-time

Kelvin Grove (hybrid option available)

Reference number: 26206

Term: ongoing, full-time basis

Remuneration: $122,852 to $134,385 pa (HEW7) (inclusive of $103,811 to $113,557 salary pa, 17% superannuation and 17.5% recreation leave loading)

Location: Kelvin Grove (hybrid option available)

Open to: Current staff members of QUT who have ongoing full-time work rights in Australia. In support of our strategic priority of Indigenous Australian success, Aboriginal Australians and Torres Strait Islander people who are not QUT staff are also eligible and encouraged to apply.

Who are we looking for?

We are seeking a Senior Study Plan Specialist to join Student Administration, People Services, Administrative Division.

The Senior Study Plan Specialist is responsible for the development, delivery, and ongoing administration of student related Transnational Education (TNE) processes, procedures, and systems. The position is responsible for delivering excellent applicant and student service through the implementation of customer-centric systems and practices. The Senior Study Plan Specialist will establish effective working partnerships within the department, university, and with external stakeholders and universities, including in other countries. We are looking for someone with a proven ability to be proactive, be able to adapt policies and procedures to the TNE environment, and deliver innovative solutions.

We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world.

About us

QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world.

Student Administration makes a key contribution to the delivery of student services that span the student lifecycle: admission, enrolment, student fees, timetable management and class registration, examinations, results, records management, progression and graduation.

The department supports international, domestic and research higher degree students, in collaboration with specialist service partners across the university.

What you need to succeed

1. Education, training and/or relevant experience equivalent to the completion of a degree and at least four (4) years relevant experience within an education environment or similar.
2. Proven ability to work as part of a high-performing team that builds a culture committed to continuous improvement.
3. Demonstrated problem-solving skills with a proven ability to identify, analyse and critically evaluate relevant policies, procedures and systems to achieve workable solutions to meet business needs.
4. Proven high level of interpersonal skills including the ability to collaborate and communicate effectively with a diverse client group.
5. Demonstrated ability to collaborate, influence and maintain relationships across staff, colleagues, networks and other external bodies to support and achieve business outcomes.
6. Demonstrated planning and organisational skills which enable working independently, prioritisation, sound judgement on when to escalate issues, and to provide timely responses to unexpected challenges at short notice.

Life at QUT

We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers:

• A healthy work-life balance with a blend of on-campus and off-campus work arrangements for applicable positions.
• Competitive remuneration with up to 17% superannuation and leave loading of 17.5%.
• Generous parental leave including primary carer parental leave of up to 26 weeks (including 17% super).
• Stay healthy with Fitness Passport and enjoy discounted rates on private health insurance.
• Purchased Leave Scheme - up to 8 extra weeks.
• Salary Packaging Scheme for additional superannuation contributions, vehicle leasing, and on-campus services such as childcare, parking, and gyms.
• Numerous opportunities for professional development including leadership programs and workshops, and our study assistance scheme.
• Commitment to our Indigenous Australian staff through initiatives such as the Indigenous Australian Staff Network, Cultural and Ceremonial Leave, Staff Development Workshops, and representation on university committees.

Explore more benefits of life at QUT

Belong at QUT

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers.

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to Apply

Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you.

Find out more about this position and submit your application by clicking 'Apply' or the link below.

View the job details at: Senior Study Plan Specialist

Job opens: 13-May-2026

Applications Close: 27-May-2026 at 11.30pm