Senior Support Specialist

Position Title:

Senior Support Specialist

School/Division:

Hofstra College of Liberal Arts and Sciences

Office:

HCLAS, Dean's Office

Full Time/Part Time:

Full-Time

Description:

Reporting to the Director of Operations, the Senior Support Specialist performs a full range of senior secretarial support for Faculty Affairs and Academic Programs in the Office of the Dean HCLAS,supporting primarily the Associate Dean for Faculty Affairs & Academic Programs.

• Maintain and update tracking systems and faculty personnel records related to tenure, promotions, annual evaluations, and appointments.
• Monitor workflow progression, ensuring all documentation is complete and following up on missing materials with department chairs and committees.
• Generate and manage deadline reminders to support timely submission and review processes.
• Compile and organize Course and Teaching Rating (CTR) summaries using Banner course history reports.
• Coordinate committees and subcommittees, including tracking progress, organizing meetings and events, and preparing agendas and minutes for the Curriculum Committee.
• Process faculty and adjunct appointments, including job postings, hiring documentation, background checks, and onboarding.
• Maintain departmental files, directories, rosters, and related reports.
• Perform additional duties consistent with the scope and level of the position.

Qualifications:

• High-school diploma and prior related administrative/secretarial experience, preferably in higher education.
• Ability to prioritize, work on own initiative and perform detailed work with high accuracy.
• Ability to handle confidential information with discretion and professionalism.
• Strong written and verbal communication skills
• Proficiency in Microsoft Office, particularly Excel, Adobe, and the Google Suite. Ability to learn and support enterprise systems such as Banner, PeopleAdmin, Modern Campus, SharePoint, and Google Drive.

Preferred Qualifications:

• Experience supporting faculty personnel processes (reappointment, tenure, promotion).
• Experience with Banner, PeopleAdmin, Modern Campus, Canvas, or similar academic workflow systems.
• Experience in academic administration within a college or university setting.

EEO Statement:

Hofstra University is an equal opportunity employer and is committed to extending equal opportunity in employment to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, physical or mental disability, marital or veteran status or any other characteristic protected by law.