Senior Technical Business Analyst (Integration Service)

The London School of Economics is a cosmopolitan university situated in the vibrant centre of London that specialises in the study of social sciences. Our Data and Technology Services division provides services to over 14,000 staff and student users.

Data and Technology Services (DTS) delivers technology enabled business change with a focus ranging from strategic and operational business outcomes to service improvements of incumbent services. The scope of DTS projects spans from infrastructure technologies and strategic systems to business processes within end user facing services. The postholder will be responsible for supporting project through the entire lifecycle from inception to delivery, this usually includes, depending on the nature of the project, business analysis, technical analysis, engagement with a wide group of stakeholders, contributing to service design and technology selection and architecture, and supporting testing and business change required for LSE to maximise benefits.

The postholder will be responsible for researching and understating business needs being addressed by the project, current technology environment, and utilising incoming technology solutions to develop solutions and/or service(s) that bridge gap between the current and desired states, whilst ensuring the project is solving the right issue with the right tools.

Candidates should:

• Have significant experience in authoring high quality documentation for business analysis activities, including business requirements, options analysis, process design (BPMN 2.0), user stories, test scripts and acceptance criteria for a technical system delivery
• Be able to interpret and align user requirements into technical requirements/specifications.
• Have the ability to understand technical information and clearly explaining this information to the business stakeholders.
• Identify gaps, risks, and potential challenges in implementations, and propose mitigation strategies to support both the business and product teams.

We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.