Senior Technical Learning Experience Designer

Job Summary

Develops, tests, maintains, analyzes, and delivers training programs and related materials to faculty, staff, and students in support of University academic, operational, and research technologies. Develops training curriculum and practical exercises and facilitates online and classroom training sessions.

Responsibilities

• Designs and delivers training programs using LMS platforms and authoring tools; creates online, blended, and microlearning content
• Leads training workstreams for campus initiatives; manage timelines, stakeholders, and deliverables using project tools
• Facilitates webinars, workshops, and coaching sessions; ensure accessibility and engagement.
• Evaluates training effectiveness via analytics and feedback; implement improvements
• Provides advanced troubleshooting and support for complex technical learning issues

Required Qualifications

Bachelor's degree from an accredited institution of higher education in related field. Five (5) years of related training or technical writing experience demonstrating a progression of dealing with increasingly complex projects.