Service Advisor Honda
Honda Service Advisor | Automotive Service Consultant | Customer Service Advisor
Join the CMA Team!
Are you passionate about delivering exceptional customer service and helping customers maintain their vehicles? CMA is seeking a motivated and customer-focused Service Advisor to join our Honda dealership team. This role serves as the primary point of contact between customers and the service department, ensuring a smooth, transparent, and positive service experience from start to finish.
Whether you have previous dealership experience or a strong background in customer service and sales, we want to hear from you.
What You'll Do
- Greet customers and create a welcoming service experience
- Schedule, confirm, and prepare service appointments
- Perform vehicle walk-arounds and identify maintenance and repair needs
- Communicate repair recommendations clearly and professionally
- Create accurate repair orders, cost estimates, and timelines
- Coordinate with technicians and parts departments to ensure efficient workflow
- Keep customers informed throughout the service process
- Follow up after service visits to ensure customer satisfaction
- Build long-term customer relationships and loyalty
- Meet or exceed customer satisfaction and sales goals
- Maintain knowledge of Honda products, maintenance schedules, and service offerings
Benefits & Perks
At CMA, we believe our associates are our greatest asset. We offer a comprehensive benefits package designed to support your health, financial future, and work-life balance.
Health & Wellness
- Medical, dental, and vision insurance
- Health savings and flexible spending account options
- Employee assistance program
- Financial Benefits
- Employee Stock Ownership Plan (ESOP) giving associates the opportunity to share in the company's success and build long-term retirement wealth
- 401(k) retirement savings plan
- Company-paid life insurance options
- Competitive compensation and performance incentives
Work-Life Balance
- Paid time off and holidays
- Employee discounts on vehicle purchases, service, and parts
- Ongoing training and career development opportunities
- Advancement opportunities throughout the CMA organization
Qualifications
- High school diploma or equivalent
- Automotive dealership, service advisor, or customer service experience preferred
- Strong communication, interpersonal, and organizational skills
- Consultative sales mindset with the ability to build trust
- Comfortable using technology and dealership management systems
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Valid driver's license with an acceptable driving record
Compensation
- Monthly base salary 2k plus commission
- Competitive earning potential with performance incentives
- Opportunities for growth and advancement within the organization
Compensation details: 50000-90000 Yearly Salary
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