Job Description
The Opportunity
The Facilities Service Center Supervisor plays a key role in supporting the day-to-day operations of Facilities Management on the Daytona Beach Campus. This position oversees the coordination, screening, documentation, and dispatching of Facilities service requests received through phone, email, Ready Request, staff requests, and contractor requests.
The Supervisor serves as a central point of contact for Facilities Management, coordinating service requests across multiple trades and assisting with Facilities support for special events. This position also oversees the Vehicle Loaner Program, monitors the KeyTrak system, coordinates with external maintenance contractors, and provides support for the department’s front desk operations.
In addition, the Facilities Service Center Supervisor supervises two part-time student employees, including responsibility for interviewing, hiring, training, scheduling, and day-to-day supervision. The position also coordinates student support projects for Facilities managers and helps ensure a high level of service and performance across the Service Center.
This is an excellent opportunity for an organized, customer-focused professional who enjoys working in a fast-paced environment, coordinating multiple priorities, and serving as a critical connection between customers, Facilities staff, and service providers.
About us
For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.
Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.
Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.
The Opportunity
The Facilities Service Center Supervisor plays a key role in supporting the day-to-day operations of Facilities Management on the Daytona Beach Campus. This position oversees the coordination, screening, documentation, and dispatching of Facilities service requests received through phone, email, Ready Request, staff requests, and contractor requests.
The Supervisor serves as a central point of contact for Facilities Management, coordinating service requests across multiple trades and assisting with Facilities support for special events. This position also oversees the Vehicle Loaner Program, monitors the KeyTrak system, coordinates with external maintenance contractors, and provides support for the department’s front desk operations.
In addition, the Facilities Service Center Supervisor supervises two part-time student employees, including responsibility for interviewing, hiring, training, scheduling, and day-to-day supervision. The position also coordinates student support projects for Facilities managers and helps ensure a high level of service and performance across the Service Center.
This is an excellent opportunity for an organized, customer-focused professional who enjoys working in a fast-paced environment, coordinating multiple priorities, and serving as a critical connection between customers, Facilities staff, and service providers.
About us
For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries.
Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow.
Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.
- Generous Time Off: Enjoy up to 18 days of paid
leave in your first year, including 3 days granted upon hire and 15
days accrued throughout the year. You'll also receive 9+ paid
holidays, including the day after Thanksgiving and the week between
Christmas Eve and New Year's Day.
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