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Service Technician

Closes:

Salary: $25 – $32 per hour

70

Service Technician (Full-Time)

WEISS North America, Inc – Willoughby, OH (Cleveland, OH)

Hourly/Non-Exempt

Job Description

The Service Technician is responsible for in-house repairs on equipment, providing troubleshooting customer support via phone and email, and field service traveling. The position reports to the Service Manager and will be assigned special projects and additional tasks, as needed.

Job Responsibilities - Service Technician

  • Provide service and customer support during field visits
  • Install new products, and test them to ensure they are working correctly
  • Educate the customer on how to use and maintain their equipment
  • Explain issues with equipment and repairs to customer
  • Tie workflow to schedule
  • Manage all on-site repairs and maintenance
  • Diagnose errors or problems and determine proper solutions
  • Comprehend customer requirements and make appropriate recommendations
  • Produce timely and detailed service reports
  • Cooperate with other departments and share information across the organization
  • Build and maintain relationships with customers
  • Assist in maintaining the highest quality of product provided by WEISS NA
  • Perform other miscellaneous job duties and related functions as directed
  • Desired Skills & Experience - Service Technician

    • Education: High School diploma or GED
    • Experience: 2 – 3 years in service technician or similar role
    • Ability to manage multiple priorities and tasks with a sense of urgency
    • Well organized with an aptitude for details
  • Effective verbal and written communication skills
  • Have the ability to multi-task and produce quality results under pressure
  • Proficient in Microsoft Suite (Word, Excel, PowerPoint, Outlook, etc.)
  • Must be self-started and able to work independently with little supervision
  • Read drawings and schematics.
  • Software and electrical experiences a plus, but not required.
  • Knowledge of Microsoft Dynamics NAV ERP is a plus, but not required.
  • Travel up to 20%
  • Company Description

    WEISS is a high-quality manufacturer of cam, servo, and linear motor driven automation components. We supply the world with rotary index tables, palletized conveyors, linear motor driven pick and place units, cam and servo driven assembly chassis, ring index tables, and machine bases and tool plates. WEISS was founded over 55 years ago and is now the world leader in rotary indexing tables for assembly, welding, packaging, medical devices, and many other industries. We specialize in the highest quality craftsmanship and offer an industry leading four-year warranty. No matter if you need to rotate 100 tons or pick and place a 1 oz. part very accurately, WEISS has the solution. As the world leader in indexing/positioning tables we still have the most innovative designs and newest products. We also offer many other additional handling and positioning devices for your automation needs. Visit www.weiss-world.com today. 

    We have grown by more than 300% in the last ten years. Our growth is only limited by our desire and resources. We will achieve similar growth over the next five years. 



    Compensation details: 25-32 Hourly Wage





    PI1622292b6f0a-38265-41868591

    Job details

    Title
    Service Technician
    Employer
    Job Target
    Location
    Willoughby, Ohio, United States
    Published
    Oct 15, 2026
    Closes:
    Dec 16, 2026
    Job type
    Industry Jobs
    Field
    Other
    Salary

    Salary: $25 – $32 per hour

    Tell them AcademicJobs.com sent you!

    Frequently Asked Questions

    📋What is the Service Technician?

    This listing is for Service Technician at Weiss North America Inc.

    📍Where is this role located?

    The listed location is Willoughby, Ohio, United States.

    💰What is the salary?

    The listed salary is $25 – $32 hourly.

    📅When do applications close?

    Applications close on Dec 14, 2026.

    💼What type of appointment is this?

    The listed type is See the full posting for the appointment type..

    📝How do I apply?

    Use the Apply Now button on this listing to submit your application.

    About the employer

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    3.5 Star Employer Ranking

    Join Swinburne University of Technology (Swinburne University), a leader in innovation and education, offering a dynamic work environment, extensive professional development, and a commitment to community impact.

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