"SEVIS Systems Coordinator & Data Analyst"

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
SEVIS Systems Coordinator & Data Analyst

Job Profile Title
Data Analyst C

Job Description Summary
The SEVIS Coordinator and Data Analyst at ISSS is responsible for ensuring the accuracy and integrity of data within iPenn and SEVIS. This role oversees SEVIS registration, managing data through quality control, cleanup, integration, and analysis within iPenn, and ensuring it aligns with other Penn systems to maintain high levels of compliance. Additionally, the position involves analyzing both automatic and manual data processes to identify issues and implement practical improvements.

Key duties include monitoring alerts within the SEVIS database and iPenn system, addressing errors at the system level, contacting ISSS clients as necessary, and assigning follow-up tasks to ISSS staff. The role also involves configuring templates and automated workflows to handle various combinations of incoming data, moving rule-based processing into automated workflows to allow ISSS staff to focus on more nuanced immigration issues.

The Data Analyst analyzes SEVIS reportable data from iPenn, Banner records, and Penn other central record systems to identify and correct reporting gaps. This role proactively monitors and addresses batch errors, collaborating with the ISSS team to identify root causes and implement process adjustments. Additionally, this position generates case processing reports to support internal fee verification and ensure accurate revenue collection.

The role also includes generating routine and ad hoc reports to meet the business needs of ISSS and the Penn community, as well as creating and managing the ISSS connection to Penn's Data Warehouse and other data analysis tools. This involves presenting ISSS data in an interactive format to stakeholders and generating diagrams to illustrate data flow among systems, identifying problem areas, and proposing alternatives.

The Data Analyst liaises with other central Penn units that handle the international population on campus, including student records, the Registrar, NGSS, ISC Penn Community, and Integrations. They are responsible for understanding and maintaining existing processes, closing gaps, and matching existing data to propose and validate potential future process improvements or system conversions.

Job Responsibilities

• Ensures the accuracy and integrity of data within iPenn and SEVIS, overseeing SEVIS registration and managing data through quality control, cleanup, integration, and analysis. Act as DSO/ARO, monitor alerts and data issues within SEVIS and iPenn, identify causes of such issues, contact ISSS clients, and distribute tasks to ISSS staff, and find ways to reduce or eliminate the issues.
• Configure templates and automated workflows to handle varying possible combinations of incoming data. Move rule-based processing into automated workflows, in order to allow more ISSS staff time to be spent on more nuanced immigration issues.
• Analyze SEVIS reportable data from iPenn, Banner records, and Penn other central record systems to identify and correct reporting gaps. Liaise with other central Penn units that handle international population on campus, including student records, Registrar, NGSS project, ISC Penn Community and Integrations.
• Generate routine and ad hoc reports and diagrams to meet ISSS business needs and requirements from Penn community. Test and implement software tools to present data in interactive formats. Generate case or fee processing reports and support internal data audit for staff efficiency.
• Process eForms as a DSO/ARO, manage website content updates, update batch email templates, create e-form templates, standardized reports, and questionnaires to support the needs of the ISSS office and the Penn community.

Qualifications

• REQUIRED:
  • Bachelor's degree in a technical or business-related discipline and 2-3 years of directly related experience
  • Proficiency with databases and relational database design
  • Advanced technical skills with SQL and Excel
  • Excellent organizational, analytical, and problem-solving skills
  • Excellent oral and written communication skills
  • The ability to learn and work independently in a collaborative environment
  • Apply new technologies and business rules quickly, and problem-solving to propose technical solutions for reducing data/system redundancy and ensuring data integrity
  • U.S. Citizenship or legal permanent residency status as required by federal regulations.
• DESIRED:
  • Experience with database management and ColdFusion strongly desired
  • Hands-on experience with data visualization strongly desired.
  • Demonstrated knowledge with SEVIS in F and J or employment-based petition requirements
  • DSO/ARO, SEVIS, and Sunapsis system experience
  • Cross-cultural or multi-cultural experience.

Application Requirement
A Cover Letter and Resume/CV are required to be considered for this position. Please upload your Cover Letter where it asks you to upload your Resume/CV; multiple documents are allowed.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Penn Global

Pay Range
$61,000.00 - $75,000.00 Annual Rate
Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, and in alignment with salary ranges based on external market data for the job's level. Internal organization and peer data at Penn are also considered.

Equal Opportunity Statement
The University of Pennsylvania is an equal opportunity employer. Candidates are considered for employment without regard to race, color, sex, sexual orientation, religion, creed, national origin (including shared ancestry or ethnic characteristics), citizenship status, age, disability, veteran status or any class protected under applicable federal, state or local law.

Special Requirements
Background checks may be required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
(Details on benefits such as health, tuition, retirement, etc., are provided, but summarized here.)