Short Term Hourly: Office Support Staff Language Arts

Job Description

• Guide new and continuing students to campus resources
• Assist with front desk intake in the Language Arts Division, including answering general questions, responding to emails, scheduling appointments, and addressing student inquiries
• Help maintain, revise, and organize program handouts and outreach materials
• Prepare and sort documents for data entry
• Enter large volumes of data with accuracy
• Receive and log supply orders; enter order details into appropriate database
• Identify and resolve discrepancies in information; obtain missing documentation as needed; update and maintain accurate records
• Respond to requests for information and provide support to faculty, staff, administrators, and students
• Practice discretion and confidentiality when handling sensitive information
• Organize and stock office materials; manage digital and physical files; scan, print, and archive records as needed
• Update department brochures and materials
• Meet established deadlines and manage time effectively
• Support Language Arts programs and activities such as the Peer Tutor Program, Honors Program, Language Center, Speech and Debate, Visiting Writer Series, Sole Image Literary Arts Journal, Summer Bridge, Learning Communities, International Cultural Festival, etc.
• Assist with logistics, setup, promotional materials, tabling, and data collection for events
• Perform other related duties as assigned

This position will be for the 2025-2026 Academic year.

Knowledge, Skills, and Abilities

• Ability to maintain professionalism while managing multiple priorities
• Knowledge and basic understanding of databases
• Strong attention to detail and a high level of accuracy
• Experience using word processing tools and spreadsheets (e.g., Microsoft Word, Excel, etc.)
• Experience providing excellent customer service to a diverse population
• Experience with data collection, data entry, and maintenance of records
• Ability to communicate effectively, both orally and in writing

Minimum Qualifications

Demonstrated clerical/data entry experience. Commitment to diversity. All applicants must have demonstrated sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender, gender identity, sexual orientation, and ethnic backgrounds of community college students, faculty and staff. The applicant must demonstrate how their experience with these factors relates to successfully achieving the position’s goals.

Desirable Qualifications

• Knowledge and basic understanding of databases.
• Professional level of attention to detail and accuracy.
• Experience using word processing tools and spreadsheets (Microsoft Office, Excel, etc.)
• Experience providing excellent customer service to a diverse population.
• Experience with data collection, data entry, and maintenance of records.
• Communicate effectively, both orally and in writing.

Salary Range

$18-20/hour depending on experience