Fairfield University is a co-educational, comprehensive Jesuit
university with a 200-acre campus located along the scenic
shoreline community of Fairfield, CT. The University is comprised
of approximately 3,500 undergraduate and 1,200 graduate students
pursuing degrees within 5 schools: The College of Arts and
Sciences, The Charles F. Dolan School of Business, The School of
Engineering, The Marion Peckham Egan School of Nursing and Health
Studies, and School of Education and Human Development. As an
expression of our Jesuit, Catholic mission and identity, Fairfield
embraces a liberal humanistic approach to education, encouraging
critical thinking, cultivating free and open inquiry, and fostering
ethical and religious values.
Job Description:
DIVISION: Academic
DEPARTMENT: Egan School of Nursing & Health Studies,
Austin Campus
BASIC FUNCTION: The Simulation & IT Specialist provides
operational and technical support for all operations of Egan
Simulation Center and laboratory experiences in Austin Texas. This
role is also responsible for inventory management and works closely
with the Simulation Educator and Director of Simulation to meet the
needs of Egan programs. In addition, the Simulation and IT
Specialist provides technical support for classroom technologies,
instructional systems, and end-user computing to ensure a seamless
teaching and learning experience for faculty and students at the
Austin campus.
UNUSUAL WORK CONDITIONS: Potential exposure to Bloodborne
pathogens.
KNOWLEDGE AND SKILL NEEDED: Familiarity with use and
maintenance of healthcare and simulation equipment
EDUCATION: Associate’s Degree or higher in technology,
education, health professions or related field
SKILLS: Excellent communication skills, both written and
oral. Ability to work collaboratively and supportively with
students, faculty and staff. Proficient ability to navigate various
software platforms and simulator technology. Ability to support
classroom audiovisual technologies, as well as Learning Management
Systems (Blackboard preferred) and Microsoft Office 365. Strong
customer service, interpersonal skills, and communication skills
required. Ability to lift and move simulation equipment up to 100
pounds.
EXPERIENCE: 1-year minimum experience in healthcare
simulation, at least 2-year experiences in IT/technology
work.
SUPERVISION OF PERSONNEL: INDIRECT
- Student lab assistants, as appropriate
REPORTS TO: Austin Director of Experiential Learning
SPECIFIC JOB DUTIES:
- Coordinates the daily maintenance, safety, cleanliness,
organization, and function of the simulation center, including the
simulation skills laboratory area
Sets up, re-stocks, straightens, and breaks down equipment
stations and testing areas for all courses.
Organizes space and equipment to be ready for student learning
and practice sessions.
Collaborates with simulation educator and faculty to determine
educational needs each semester.
Serves as simulator operator by programming, testing, and
running scenarios with instructors and facilitators
Organizes space and equipment to be ready for teaching
sessions.
Repairs or resolves a wide variety of problems that may occur
with technical equipment. Escalates problems to vendors,
contractors, or university colleagues as needed until a resolution
is reached.
Collaborates to develop and improve technology systems for
simulation, video viewing, and other needs to increase efficiency
and provide better service.
Mentors and trains SIM/LRC staff and faculty on various
technologies as well as ITS and technology staff on various
learning platforms and other technology. Oversees technology
support staff in delivering various routine services.
Establishes and maintains effective communications networking
with other simulation programs and other technology specialists,
and vendors about services.
Develops and delivers instructional short courses on the use of
supported technology products and provides personalized instruction
one-on-one to meet specialized needs. Creates video tutorials on a
variety of subjects related to SIM/LRC services as needed.
Monitors and performs preventive maintenance of equipment
according to manufacturers’ recommendations. Monitors scheduled
maintenance to ensure that equipment is operational. Works with
manufacturers or vendors to correct equipment deficiencies in order
to minimize down time.
Manages inventory levels
Directs and installs hardware and software updates provided by
equipment and software suppliers.
Supports the short-, intermediate-, and long-term teaching,
research, and revenue-generating goals of the Center through
IT/technical specifications needed.
Establishes and maintains records pertaining to simulation
center use, education provided, inventory, and repair and
maintenance of simulators.
Maintains student confidentiality.
Collaborates with Director of Simulation regarding purchase of
IT equipment and supplies.
Performs other duties as assigned.
Compliance
- Accurately and securely manage student and faculty compliance
documentation in a secure electronic filing system, ensuring
compliance with program, agency, state, University, and
accreditation standards.
- Monitor adherence to site-specific policies and procedures that
students and faculty must meet to complete clinical course
work.
- Maintain deadlines to submit site-specific attestation letters
and additional student/faculty documentation as required.
- Assist with scheduling and hiring of Standardize Patients for
the Simulation
Technology Support Specialist
- Provide on-site technical support for classroom technology,
including instructor workstations, projectors, interactive
displays, audio systems, microphones and presentation
technologies
- Configure, maintain, troubleshot and repair classroom
technology to ensure reliable operation for instructional
activities
- Perform preventative maintenance and routine classroom
technology inspections
- Maintain classroom, technology standards and equipment
inventories
- Support faculty, staff and students in the effective use of
instructional technologies
- Assist faculty with classroom technology, instructional
software and hybrid teaching environments
- Support technology orientation sessions and training
workshops
- Ensure classroom technology provides an equitable experience
for both in-person and remote participants
- Collaborate with the Support Services team for classroom,
Desktop and Helpdesk technology standards.
- Escalate incidents to appropriate ITS teams
- Escalate complex incidents through the ITS Help Desk following
established procedures
Category:
Academic - Admin
Performs such other duties, responsibilities, and activities as
required by supervisor and as departmental/University needs
indicate.
*Disclaimer
The above information indicates the general nature and level of
work performed by employees within this classification. It is not
designed to contain and should not be interpreted as a
comprehensive inventory of all duties, responsibilities,
activities, and/or qualifications required or expected of employees
assigned to this job. Duties, responsibilities, and activities may
change and new ones may be assigned at any time, with or without
notice.
All offers of employment are contingent upon a satisfactory
background check.
Fairfield University provides equal employment opportunities to all
employees and applicants for employment and prohibits
discrimination and harassment of any type without regard to race,
color, religion, age, sex, national origin, disability status,
genetics, protected veteran status, sexual orientation, gender
identity or expression, or any other characteristic protected by
federal, state or local laws. This policy applies to all terms and
conditions of employment, including recruiting, hiring, placement,
promotion, termination, layoff, recall, transfer, leaves of
absence, compensation and training.
Load a resume or CV first, then upload supporting documents
including a cover letter at the bottom of the third page under the
"My Experience" section where it says to upload a Resume/CV.
You will be able to upload up to 5 other documents in this section.
You will be unable to edit your application, so please have all
documents available before applying. Faculty Positions : If
you need to upload more than 5 documents, please either combine
them to upload or email the additional documents to the applicable
contact in the job description. Staff positions : If you
need to upload more than 5 documents, please either combine them to
upload or email them to hr@fairfield.edu 
