Simulation Operations Specialist

Operate audiovisual capture and recording systems during live activities; support multiple simultaneous simulations; responds to operational needs as they arise; and provides technical assistance to help minimize disruption to student learning.

Provide technical support for simulation technologies and related systems; troubleshoot and resolve routine hardware, software, audiovisual, connectivity, and integration issues; perform routine and preventive maintenance; support system updates, user access, and operational readiness; document serving history; coordinate repairs, warranties, and vendor or Information; maintain working knowledge of Laerdal, SimCapture or comparable platforms and emerging simulation technologies

Provide day-to-day support for clinical laboratory operations, equipment, and supplies. Maintain organized and secure storage; monitor inventory and established par levels; receives and tracks equipment; coordinates cleaning, restocking, and operational readiness; maintains maintenance, warranty, and lifecycle records; and communicates replacement, repair, and purchasing needs to leadership. Support the safe handling of clinical equipment, simulated

medications, sharps substitutes, cleaning products, and artificial body fluids in accordance with University procedures.

Maintain standard operating procedures, checklists, schedules, and quality assurance processes for the Center. Train and support faculty, staff, students, and student employees in the appropriate use of simulation technologies and laboratory equipment; assist with coordinating the work of student employees during setup and reset activities. Support the implementation and use of virtual reality, immersive learning, Exxat, ExamSoft, and other educational systems; assists with testing new technologies; protect confidential recordings and student information; and identify opportunities to improve efficiency, reliability, and the learner experience for leadership review.

Loyola Maryland's Nursing Program
Loyola Maryland's innovative Bachelor of Science in Nursing (BSN) degree program, which welcomed its first students in Fall 2025, uniquely integrates an exceptional liberal arts foundation with a holistic nursing education rooted in the Jesuit tradition of care and social justice. Students begin nursing coursework in their first semester and begin their education in direct patient care in the second year. The program includes a wide range of clinical rotations at our nursing education partner, Mercy Medical Center, a Magnet-recognized hospital known for nursing excellence. The BSN curriculum emphasizes competency-based education, interprofessional collaboration, simulation and skills mastery, and reflective practice.

Clinical Lab and Simulation Center

The Clinical Lab and Simulation Center is located within the new Bloomfield Hall addition to the Donnelly Science Center and includes dedicated nursing education spaces designed to support experiential and competency-based learning. The center features four simulation rooms equipped for high-fidelity patient care scenarios, clinical skills laboratory spaces designed to replicate contemporary healthcare environments, two dedicated debriefing rooms, faculty control and observation spaces, and secure equipment and supply storage areas. The facility is designed to support both individual simulation experiences and multiple simultaneous simulation activities, including the capability to conduct multi-simulation experiences within the clinical skills laboratory areas.

The simulation environment incorporates advanced healthcare simulation technologies, including high-fidelity simulation mannequins, audiovisual capture and recording systems, simulation management platforms such as Laerdal SimCapture, and emerging virtual reality (VR) learning technologies to enhance immersive clinical education experiences. Loyola Maryland is expanding the integration of VR-based simulation activities to support the development of clinical judgment, communication, patient safety, and experiential learning across the curriculum. The center supports the development of clinical reasoning, psychomotor skills, teamwork, and patient-centered care competencies while reflecting Loyola's commitment to innovation, excellence in nursing education, and the Jesuit tradition of care for the whole person.

Compensation and Benefits

Compensation for this position ranges from $27.20/hour - $34.00/hour. Loyola Maryland is proud to offer a comprehensive benefits package which includes health, vision, and dental insurance and contributions towards retirement and childcare. Eligible full time employees, their spouses, and their dependents may receive tuition remission. Loyola University Maryland also qualifies as a Public Service Loan Forgiveness (PSLF) employer (please note this is a government-regulated program). Please find a full list of benefits to working at Loyola Maryland on our website.

Required Education:

• Associate's degree with experience in simulation technology, information technology, audiovisual technology, healthcare, education, or a related field.

Required Certifications/Licenses:

• Certified Healthcare Simulation Operations Specialist (CHSOS) certification through the Society for Simulation in Healthcare is preferred. An employee who is not CHSOS-certified at the time of hire will be expected to meet the certification eligibility requirements and sit for the CHSOS examination within the first year of employment.

Required Work Experience:

• At least three years of progressively responsible experience in healthcare simulation operations, healthcare or science laboratory operations, educational technology, audiovisual or information technology support, or a closely related technical environment.
• Required experience must include independent responsibility for preparing and operating technical learning environments, troubleshooting equipment and systems, maintaining operational readiness and documentation, coordinating with faculty or end users, and working with Information Technology personnel or external vendors. Experience and education may be substituted in accordance with University policy.

Required Knowledge, Skills, and Abilities:

• Advanced technical aptitude and demonstrated ability to independently configure, operate, maintain, and troubleshoot high-fidelity simulators, task trainers, audiovisual capture and recording systems, simulation management platforms, virtual reality technologies, and related hardware, software, and connectivity
• Ability to analyze varied technical and operational problems, identify practical solutions, prioritize competing demands, support multiple concurrent activities, and determine when issues require escalation to Information Technology, Facilities, or external vendors.
• Strong organizational and operational-management skills, including preventive maintenance, inventory control, equipment and warranty records, supply readiness, secure storage, documentation, scheduling, standard operating procedures, and continuous process improvement.
• Strong communication, interpersonal, and service skills, with the ability to collaborate effectively with faculty, staff, students, student employees, vendors, and technical personnel; provide calm support during live simulation activities; and train users with differing levels of technical experience.
• Ability to work independently under general direction while contributing proactively to a team;
• Maintain confidentiality and appropriate access to student records and simulation recordings;
• Support a positive, inclusive, and student-centered learning environment; and work occasional evening or weekend hours as program needs require.

Preferred Qualifications:

• Certified Healthcare Simulation Operations Specialist (CHSOS) certification or current eligibility to sit for the CHSOS examination.
• Substantial experience with healthcare simulation technologies, high-fidelity simulators, task trainers, audiovisual capture and recording systems, and day-to-day simulation center operations.
• Experience administering Laerdal SimCapture or a comparable simulation management and audiovisual platform.
• Experience with virtual reality, immersive simulation, or other emerging healthcare education technologies.
• Experience with Exxat, ExamSoft, scheduling, inventory, or comparable educational and operational systems.
• Experience in higher education, nursing or health professions education, and familiarity with healthcare simulation standards, clinical terminology, standardized patients, or moulage.

Additional Information:

• Daily work requires frequent standing, walking, bending, reaching, kneeling, pushing, pulling, and repetitive setup and reset of laboratory spaces. The employee must regularly lift and carry equipment and supplies weighing up to 25 pounds and occasionally move or position heavier simulators, beds, and equipment using team-lift practices or appropriate material-handling devices. The role involves routine use of computers, audiovisual equipment, clinical task trainers, cleaning products, simulated medications, sharps substitutes, and artificial body fluids; no exposure to actual patient-care biohazards is anticipated. Occasional evening or weekend work may be required to support scheduled simulation activities, training, or special events.
• Attendance at and participation in required training for the role and occasional support for special events, demonstrations, or evening and weekend simulation activities may be required.

How to Apply: Interested applicants must submit: 1) a cover letter, 2) a resume or curriculum vitae, and 3) contact information for three professional references. Application review will begin immediately and continue until the position is filled.

Final compensation offers are determined by a variety of factors, including but not limited to, job-related experience, internal equity, and alignment with organizational budget.

Successful candidates for any staff, faculty, or administrative position at Loyola University Maryland will be subject to a pre-employment background check. Note: Experience and/or education may be substituted for requirements.

Employment Eligibility

All candidates must be eligible to work in the United States and complete employment eligibility verification by the first day of employment at Loyola University Maryland, as required by law (e.g., Form I-9). Unless explicitly stated otherwise in the job description or job advertisement, Loyola University Maryland does not sponsor employment visas for this position.

University Description

Loyola University Maryland, located in the vibrant city of Baltimore, is a prestigious, selective, comprehensive university with a strong residential liberal-arts-based undergraduate program and professional graduate programs at the master's and doctoral levels. Founded in 1852, Loyola is a Catholic University and one of 27 Jesuit colleges and universities in the United States and the first to bear the name of Saint Ignatius Loyola, founder of the Society of Jesus. Deeply committed to the Ignatian principles upon which it was founded, Loyola focuses on the care and education of the whole person - mind, body, and spirit - and its mission centers on preparing its students to learn, lead, and serve in a diverse and changing world.

The Wall Street Journal ranked Loyola No. 19 overall in the nation in its 2026 "Best Colleges" list. Loyola was also ranked No. 51 for impact on graduate salaries and No. 81 in the nation for student experience. U.S. News & World Report has ranked Loyola among the top 10 universities in the North Region for the past decade. Princeton Review named it one of the nation's top institutions for undergraduate higher education and one of the best Mid-Atlantic colleges for 2026. Loyola is one of 75 colleges and universities included on a list of the "new" dream schools in Jeffrey Selingo's book, Dream School, Finding the College That's Right for You. The list of "new" dream schools highlights institutions with strong outcomes, accessible admissions, and dynamic student experiences. Loyola was also listed among the "best value" private colleges in Kiplinger's Personal Finance.

Loyola University Maryland is proud to be recognized among the nation's top institutions. From national rankings to regional accolades, our commitment to academic excellence, student success, and Jesuit values continues to earn praise from respected organizations and publications.

Learn more about our prestigious rankings and notable accolades and university profile by clicking on the hyperlinks.

Diversity Statement

Loyola University Maryland strongly values the benefits that diversity brings to the workplace. In accord with its Ignatian values, the University is committed to creating and promoting a community that recognizes the inherent value and dignity of each person. Loyola University Maryland does not discriminate on the basis of race, sex, color, national or ethnic origin, age, religion, disability, marital status, sexual orientation, gender identity, genetic information, military status, or any other legally protected classification. The University recruits, hires, and promotes in accord with this policy and its Core Values.